HVAC Operations Manager

Apex Southeast Regional Co; Sandy Springs (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Holidays

Profit Sharing

401(K) w/match

Relocation Assistance

Job summary

Apex Southeast Regional Co is seeking an HVAC Operations Manager in Sandy Springs, Georgia. This role involves providing leadership, oversight, and coordination of HVAC team performance while ensuring customer satisfaction and driving sales revenue.

Qualified candidates must have at least 5 years of experience in a leadership role within the HVAC trade and demonstrate exceptional leadership skills. The position offers competitive benefits and an opportunity to direct a dedicated team towards achieving great results.

Qualifications

• Minimum of 5 years in a leadership role in HVAC.
• Hands‑on experience as a qualified HVAC professional.
• Prior experience managing a large group of employees.

Responsibilities

• Lead team to achieve sales revenue goals.
• Evaluate personnel and enforce quality workmanship.
• Maintain high levels of customer satisfaction.

Skills

Leadership

Sales attainment

Customer satisfaction

Coaching and training

Teamwork enhancement

Tools

Microsoft Office

Job description

Overview

The HVAC Operations Manager provides leadership, schedules, coordination, supervision and oversight of the performance of personnel. The Manager often acts as a client interface and problem solver. As a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction. This individual will be responsible for sales revenue, forecasting and meeting targeted quota objectives. This is an opportunity to lead a team of great people toward great results. We are looking for a well-rounded customer focused professional to help shape the future of our company. We work best with versatile people who can learn fast, think on their feet, and can quickly become competent in the way we currently operate our Company.

Duties and Responsibilities

• Responsible for leading the team in achieving sales revenue goals. Achievement of sales is a primary objective
• Ensure new team members are oriented to the expectations of the Company
• Assess the competency and capability of personnel providing coaching and training
• Evaluate the capability and results ensuring that personnel meet quality workmanship standards and expectations
• Oversee assignment of individuals' daily schedules
• Set and maintain work standards and outline behavioral expectations to ensure employee morale and productivity
• Maintain a record of achieving a high level of Customer Satisfaction
• Delegate responsibility and maintain follow up for assessment of results
• Promote, support and facilitate teamwork and foster a positive environment

Planning and Scheduling

• Identify needs and deficiencies in the planning/scheduling and communication
• Translate work requirements into a prioritized plan for individual tasks and assignments
• Review and adjust specific workplace activities and schedules to meet customer needs
• Work with personnel to overcome work challenges

Quality Control and Administration

• Participate in incident investigations and reviews.
• Report on workforce production, work progress and revenue generation
• Recommend personnel transfers, actions and promotions

Requirements

• Minimum of 5 years of experience in a leadership role in the HVAC trade
• Hands‑on experience as a qualified and competent HVAC (preferable license)
• Prior experience managing a large group of employees preferred
• Excellent computer skills needed including Microsoft Office
• Success in driving revenue/targeted quotas attainment for a division
• Outstanding leadership skills are necessary

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Vacation
• Paid Holidays
• Profit Sharing
• 401(K) w/match
• Relocation Assistance