HVAC Operations Manager

One Hour Heating & Air Conditioning of Elk Grove, CA; Elk Grove (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Commission/Spiffs

401(k)

Health insurance

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

A leading HVAC service provider in Elk Grove, CA is seeking an HVAC Operations Manager who will manage and develop the service staff, optimize operational efficiency, and ensure customer satisfaction. The right candidate will have over 5 years of experience and a strong sales background. This role offers opportunities for advancement in a growing, locally-owned business committed to professional development and exceptional customer experiences.

Qualifications

• 5+ years of verifiable managerial, technical, and sales experience in HVAC or related field.
• Professionalism and enthusiasm are essential.
• Consistent track record of meeting/exceeding annual revenue goals.

Responsibilities

• Manage and develop HVAC service staff.
• Assist in dispatching operations for appropriate technician selection.
• Maximize efficiency in achieving profit and customer satisfaction.
• Oversee training, safety tracking, and incident investigations.
• Provide coaching and ongoing training to increase performance.

Skills

Managerial experience

Technical expertise in HVAC

Sales experience

Customer service

Strong communication skills

Negotiation skills

Presentation skills

Tools

Service Titan software

Job description

Benefits

• Commission/Spiffs
• 401(k)
• Health insurance
• Opportunity for advancement
• Training & development
• Bonus based on performance

Join Our Team of HVAC Service Pros Today!

Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career with growth opportunities and providing amazing customer experiences, you may be a match for our team. Opportunity for an HVAC Operations Manager is now available in the Sacramento area. We are a new locally owned and operated business with national recognition looking for individuals looking for upward growth as the business grows.

JOB SUMMARY

• Manages and develops HVAC service staff
• Assists the dispatching operation in ensuring appropriate technician selection for the type of
  service
• Capacity planning to maximize efficiency in achieving profit and
  customer satisfaction objectives
• Oversees employee training, safety tracking, employee compliance assessments, and incident investigations
• Provides coaching, feedback, and ongoing technical and communication training to all
  subordinates to increase performance
• Run service calls as-needed
• Participate in community events
• Promote business and attract leadsli>

MINIMUM REQUIREMENTS

• Must have a minimum of 5 years of verifiable managerial, technical, and sales experience in
  HVAC or related field
• Must have growth midset for start-up HVAC company
• Professionalism and enthusiasm
• Excellent customer service
• Consistent track record of meeting/exceeding annual revenue goals
• Top-tier communication, negotiation, and presentation skills
• Sales Experience
• In depth knowledge of Service Titan software