HVAC Lead Inside Sales Representative

AIR Control Concepts; Overland Park (KS); Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical – HDHP & PPO options

PTO

Paid Company Holidays

Descripción de la vacante

Jorban Riscoe is seeking a Lead Inside Sales Representative in Overland Park, KS. The role leads the Inside Sales team, drives orders, and delivers exceptional customer service with a focus on growth and relationship-building.

Responsibilities include quotations, supplier coordination, and pursuing new sales opportunities, while maintaining strong teamwork and product knowledge across HVAC-related offerings.

Formación

• High school diploma or equivalent required; Associates degree preferred.
• At least five (5) years of related work experience required.
• Ability to conduct business over the phone, via email and in person in a quick yet professional and courteous manner.
• Proficiency with a PC, using Microsoft Office 365 Office Suite Products, specifically Outlook, Word, Excel.

Responsabilidades

• Lead an assigned Inside Sales team to ensure orders are placed and fulfilled.
• Develop and grow relationships with new and existing customers, suggesting related items and explaining technical advantages.
• Provide quotations based on customer needs and coordinate with suppliers for purchase and delivery options.
• Attend industry events and networking opportunities as needed by management.
• Pursue new opportunities to increase customer base or product base; support other teams with project sales.

Conocimientos

Phone & email sales

MS Office 365

Web-based ordering

Customer satisfaction

Organizational skills

Team collaboration

Adaptability

Educación

High school diploma or equivalent

Associates degree preferred

Herramientas

Oracle NetSuite ERP

Power BI

Bluebeam Revu

Excel

Outlook

Word

Descripción del empleo

Job Title: Lead Inside Sales Representative

Operating Company: Jorban Riscoe

Job Location: Overland Park, KS

FLSA Status: Exempt

Salary Range: $65-70k plus commission bonus potential

About

Jorban Riscoe – A member of the AIR Control Concepts family. Jorban Riscoe Associates is a manufacturers’ representative serving the HVAC industry. Our mission is to provide innovative ideas, products and solutions to Facility Owners, HVAC Engineers, Mechanical and Sheet Metal Contractors.

Our Core Values

• Respect
• Integrity
• Collaboration
• Innovation
• Inclusiveness
• Passion

Our Tenets

• #1 - Customer Satisfaction: We believe in listening to our customers' needs and responding by providing value and excellent customer service.
• #2 - Employee Satisfaction: We are dedicated to creating a diverse, equitable, and inclusive working environment in a positive, team atmosphere.
• #3 - Financial Performance: Providing exceptional customer and employee satisfaction leads to overall successful financial performance.

Check outourwebsite here

Home - Jorban Riscoe

Job Description

The Lead Inside Sales Representative will lead an assigned team through the daily Inside Sales department activities to ensure sales orders are placed and fulfilled to exceed client expectations.

Duties and Responsibilities

• Developing and growing relationships with new and existing customers by providing exceptional and timely customer service, understanding their buying history to suggest related items and explaining technical advantages between selections
• Developing new sales and support strategies to achieve greater customer satisfaction and increase sales
• Answering incoming phone calls, email requests, and manufacturer leads quickly and efficiently to provide quotations based on customer needs
• Applies knowledge of the industry and products to accommodate the needs of clients
• Accepting and processing orders from customers and arranging the purchase and delivery options with the supplier
• Attend industry events and networking opportunities as needed or assigned by manager
• Pursuing new potential opportunities to increase customer base or product base
• Establish and maintain strong relationships with our suppliers to enhance sales efforts and provide effective technical support to customers.
• Developing awareness of competitors’ product lines and pricing to understand our market positioning
• Assisting other teams with project sales and support
• Willingness to learn our suppliers’ products and selection software for better understanding in making proper parts and equipment selections
• Participating in ongoing educational opportunities
• Meeting and exceeding the department and organizational goals by taking ownership of inside sales success
• Aid warehouse operations as needed for such things as replenishing stock, pulling orders, or organizing the facility
• Prepare reports, status of accounts, and leads as requested
• Other duties as assigned

Supervisory Responsibilities

• There are no direct supervisory responsibilities, but the Lead Inside Sales Representative will be asked to:
  • Assist with hiring and training of team members.
  • Assist with overseeing the daily workflow, scheduling, and assignments of the assigned team.
  • Provide input to performance evaluations that are timely and constructive.
  • Provide Analytic data to operations

Experience and Requirements

Required Skills/Abilities

• Ability to conduct business over the phone, via email and in person in a quick yet professional and courteous manner.
• Proficiency with a PC, using various Microsoft Office 365 Office Suite Products, specifically Outlook, Word, Excel
• Experience with Oracle: NetSuite ERP software, Power BI, & Revu: Bluebeam pdf editing software extremely desired
• Ability to quickly learn web-based programs, specifically manufacturer and supplier ordering web-based applications
• Demonstrates a collaborative, team-oriented mindset with a strong commitment to delivering exceptional Customer Satisfaction, Supporting Colleagues, and contributing to overall Financial Success.
• Dependable, proactive, and detail-oriented
• Good organizational skills and ability to prioritize
• Enjoys high energy environment, and can be flexible and organized

Education and Experience

• High school diploma or equivalent required; Associates degree preferred
• At least five (5) years of related work experience required

Physical Requirements

• Must be able to lift up to 50 pounds at a time, sit, stand, bend, stoop, and crawl.
• Prolonged periods sitting at a desk and working on a computer.

Benefits

• 401(k) with employer match (immediate vesting)
• Medical – HDHP & PPO options, Dental and Vision
• HSA with employer matching contributions
• FSA & Limited FSA
• Employer Paid Life/AD&D Insurance
• Voluntary Life Insurance Plans
• Paid Family Leave
• PTO
• Paid Company Holidays – 10Days
• Employer Paid Short-term Disability
• Long-term Disability
• Referral Bonus Opportunities
• Other voluntary fringe benefits

Equal Employment Opportunity Statement

Jorban Riscoe is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Work Authorization and Visa Sponsorship

Applicants must be legally authorized to work in the United States. At this time, Jorban Riscoe does not provide employment-based visa sponsorship for this position, either now or in the future.