HVAC Lead Generator - Customer Experience Rep

Bratcher Heating & Air Conditioning, Inc.; Normal (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with matching

Profit sharing

Dental, health, vision, and life

Retirement plan

FSA/HSA

Employee discount

Paid time off (PTO)

Hands-on training and mentorship

Opportunities for advancement

Supportive work environment

Consistent work and flexible schedule

Job summary

Bratcher Heating & Air Conditioning, Inc. is seeking a full- or part-time HVAC Lead Generator - Customer Experience Rep to join our Bloomington/Normal area team.

You’ll chat with customers about heating and cooling needs, offer free estimates, and schedule appointments while hitting lead-generation goals in a friendly, retail setting. You’ll be supported by hands-on training, mentorship, and opportunities for advancement.

Qualifications

• Outgoing personality and strong communication skills.
• Ability to approach and engage new people confidently.
• Self-motivated, goal-oriented, reliable and punctual.
• Sales or customer service experience is a plus.

Responsibilities

• Chat with customers about heating and cooling needs and provide free estimates.
• Discuss exclusive promotions and collect information to schedule appointments.
• Strive to meet lead-generation goals while representing Bratcher professionally.
• Contribute to a warm, welcoming retail environment and team culture.

Skills

Outgoing personality

Confident communicator

Self-motivated

Sales or customer service experience

Job description

Ready to embark on a rewarding journey with Bratcher Heating & Air Conditioning? If you're passionate about generating quality leads and eager to make a real impact in people's lives, we want you! Join our team as a full- or part-time HVAC Lead Generator - Customer Experience Rep and discover a career where your skills are valued, and your hard work is recognized.

GREAT PAY

• $18–$22/hour plus performance-based pay and bonuses

EXCELLENT BENEFITS

• A 401(k) with matching
• Profit sharing
• Dental, health, vision, and life
• Retirement plan
• An FSA/HSA
• An employee discount
• Paid time off (PTO)
• Hands-on training and mentorship from experienced professionals
• Opportunities for advancement within the company
• A supportive work environment that values growth and career development
• Consistent work and flexible scheduling

INTRIGUED?

Join us at Bratcher Heating & Air Conditioning, where a fulfilling career awaits you! Keep reading to see what makes this opportunity so exceptional.

YOUR NEW ROLE AS OUR HVAC LEAD GENERATOR - CUSTOMER EXPERIENCE REP

As a full- or part-time HVAC Lead Generator - Customer Experience Rep at Bratcher Heating & Air Conditioning, you step into a vibrant retail environment where every conversation is an opportunity. You chat with customers about their heating and cooling needs, providing them with free estimates and exclusive promotions. As you collect their information and schedule appointments, you feel the thrill of meeting your lead-generation goals while representing Bratcher as professionally as possible. Each interaction not only builds your skills but also contributes to a warm community atmosphere that welcomes everyone.

REQUIREMENTS

• Outgoing personality with strong communication skills
• Comfortable approaching and speaking with new people
• Self-motivated, goal-oriented, reliable, and punctual
• Sales or customer service experience is a plus

OUR STORY

Bratcher Heating & Air Conditioning has been proudly serving the Bloomington/Normal, Champaign/Urbana, and Peoria regions with top-notch HVAC solutions since 1983. Our reputation for dependable heating, cooling, and geothermal services has made us a trusted name in the community. We are committed to fostering the growth of our employees, both professionally and personally. When you become part of the Bratcher family, you'll discover a workplace that truly values its people. We offer competitive pay and outstanding benefits to honor your dedication and hard work. Join us today and experience the difference!