HVAC Installation Coordinator

J & J Air; North Myrtle Beach (SC); Presencial; USD 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Holidays

Uniforms

401(k) matching

Company parties

Dental insurance

Health insurance

Paid time off

Vision insurance

Descripción de la vacante

J & J Air in Myrtle Beach, South Carolina, seeks an HVAC Installation Coordinator to organize permits, schedule installations, and provide admin support while delivering exceptional client service.

The ideal candidate is detail‑oriented, communicates clearly, and thrives in a fast‑paced environment, coordinating with sales, installation teams, homeowners, and contractors to ensure timely, accurate project documentation.

Formación

• Minimum customer service or administrative experience.
• Experience coordinating permits, scheduling, and construction processes.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with computers and data entry; MS Office.
• Ability to work independently and with a team.
• Knowledge of the Grand Strand area is a plus.

Responsabilidades

• Coordinate and obtain required construction permits for HVAC installation projects.
• Work with sales and installation teams to ensure permits and documents are accurate and on time.
• Schedule installation appointments and communicate project timelines with clients.
• Provide administrative support for the installation department (data entry, document management, client records).
• Conduct post-installation 'Happy Calls' to ensure client satisfaction and address concerns.
• Assist with processing installation paperwork and documentation.
• Communicate professionally with homeowners, contractors, municipalities, and internal teams.
• Help develop and improve office procedures to increase efficiency.
• Prepare reports and assist management with installation-related admin tasks.
• Deliver exceptional client service while representing J & J Air.

Conocimientos

Customer service

Permits coordination

Scheduling

Organization

Communication

MS Office

Teamwork

Grand Strand knowledge

Herramientas

Microsoft Office

Descripción del empleo

Benefits:

• Paid Holidays
• Uniforms
• 401(k) matching
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Overview

J & J Air is seeking a highly organized, client-focused HVAC Installation Coordinator to support our HVAC installation department. This position plays a key role in coordinating construction permits, scheduling installation appointments, providing administrative support, and ensuring exceptional client experience throughout the installation process. The ideal candidate is detail-oriented, communicates effectively, and thrives in a fast-paced environment while managing multiple priorities.

Key Responsibilities

• Coordinate and obtain required construction permits for HVAC installation projects.
• Work closely with the HVAC sales and installation teams to ensure all permits and documentation are completed accurately and on time.
• Schedule installation appointments and maintain communication with clients regarding project timelines.
• Provide administrative support for the installation department, including data entry, document management, and maintaining accurate client records.
• Conduct post-installation "Happy Calls" to ensure client satisfaction, answer questions, and address any concerns.
• Assist with processing installation paperwork and ensuring all required documentation is complete.li>
• Communicate professionally with homeowners, contractors, municipalities, and internal team members.
• Help develop and improve office procedures and workflows to increase efficiency.
• Prepare reports and assist management with installation-related administrative tasks as needed.
• Deliver exceptional client service while representing J & J Air in a professional and positive manner.

Qualifications

• Previous customer service or administrative experience required.
• Experience coordinating permits, scheduling, and construction processes.
• Strong organizational skills with excellent attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with computers, data entry, and Microsoft Office applications.
• Ability to work independently while collaborating effectively with a team.
• Knowledge of the Grand Strand area is a plus.

Why Join J & J Air?

At J & J Air, you'll be part of a team that values professionalism, teamwork, and outstanding customer service. This role offers the opportunity to make a meaningful impact by helping ensure our installation projects run smoothly while creating positive experiences for our customers.