HVAC Install Coordinator: Drive Seamless Home Installations

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical

Manassas (VA)

On-site

USD 28,000 - 32,000

Full time

2 days ago

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Job summary

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical is seeking an HVAC Install Coordinator to ensure a seamless installation experience for customers by managing scheduling, coordinating branch resources, and owning the install process from start to finish.

The role focuses on coordinating multiple teams across branches, serving as the main customer contact, and ensuring timely progress and accurate documentation throughout the installation lifecycle, including payment collection when

Qualifications

Experience in scheduling, coordination, dispatching, or customer service, preferably in home services.
Strong organizational skills with ability to manage multiple tasks and priorities.
Excellent written and verbal communication; detail-oriented and accountable.

Responsibilities

Serve as the primary point of contact for customers throughout the installation process, including scheduling and follow-up communication.
Coordinate all aspects of installation jobs with internal teams and branch locations to ensure efficiency and accuracy.
Own and manage install jobs from initial scheduling through completion and customer satisfaction.
Monitor and manage HR/job workflows for assigned branches to ensure timely progress and documentation.
Update internal tracking tools, including Monday boards, pre- and post-installation.
Collect payment for completed installation jobs when technicians are unable to do so onsite.