HVAC Inside Sales Specialist

Johnstone Supply; Palmer Township (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Prescription coverage

401(k) with company match

Company-paid life insurance

Paid holidays

PTO

Supportive work environment

Job summary

Johnstone Supply is hiring an HVAC Inside Sales Specialist in Easton, PA for a full-time role that focuses on customer inquiries, pricing support, and coordinating with sales and vendors to ensure customer satisfaction. You will manage quotes, track orders, and keep records in CRM/ERP systems while staying updated on industry trends.

The role emphasizes strong knowledge of HVAC systems, office software proficiency, and a commitment to ethical teamwork in a supportive environment with competitive

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in HVAC sales, technical support, or inside sales.
• Proficiency in Microsoft Office and experience with CRM/ERP systems.
• Strong knowledge of HVAC systems, components, and applications.
• Ability to read blueprints, mechanical drawings, and specifications is advantageous.
• Commitment to honesty and ethical behavior, with the ability to foster a positive team environment.

Responsibilities

• Answer customer inquiries via phone, email, and our website.
• Provide information about light commercial HVAC products and pricing.
• Prepare quotes and bids, and work with outside sales, vendors, and internal departments.
• Track project timelines and order statuses; maintain CRM/ERP records.
• Support marketing campaigns and stay updated on new products and industry trends.

Skills

HVAC sales

CRM/ERP systems

HVAC knowledge

Read blueprints

Team ethics

Education

High school diploma

Trade/technical background preferred

Tools

Microsoft Office

CRM/ERP software

Job description

Join our team at Johnstone Supply as a full-time HVAC Inside Sales Specialist in Easton, PA! In this full-time role, you will help drive our sales and provide great service to our customers.

Compensation:

• Pay: Competitive
• Work Schedule: This is a full-time position with hours from Monday to Friday, 8:00 a.m. to 5:00 p.m., providing you with a steady work schedule.

BENEFITS AND PERKS:

• Medical insurance
• Dental
• Vision
• Prescription coverage
• A 401(k) with company match
• Company-paid life insurance
• Paid holidays
• PTO
• Supportive work environment

WHAT YOU'LL ACTUALLY BE DOING:

As an HVAC Inside Sales Specialist, your day will involve answering customer inquiries through phone, email, and our website. You will provide information about our light commercial HVAC products, assist with pricing, and offer technical support. You'll prepare and follow up on quotes and bids, and work closely with our outside sales team, vendors, and internal departments to ensure our customers are satisfied. You will keep track of project timelines and order statuses while maintaining accurate records in our CRM and ERP systems. You'll also participate in marketing campaigns and stay updated on new products and industry trends.

QUALIFICATIONS FOR AN HVAC INSIDE SALES SPECIALIST

• High school diploma or equivalent
• 2+ years of experience in HVAC sales, technical support, or inside sales
• Proficiency in Microsoft Office and experience with CRM/ERP systems
• Strong knowledge of HVAC systems, components, and applications
• Ability to read blueprints, mechanical drawings, and specifications is advantageous
• Commitment to honesty and ethical behavior, with the ability to foster a positive team environment

Experience in the light commercial HVAC industry is a plus. A technical or trade school background is also preferred.

ABOUT US:

At Johnstone Supply, we are your ultimate destination for a wide variety of unitary and specialty equipment, repair and replacement parts, and maintenance supplies tailored for residential, light commercial, refrigeration, and facilities maintenance. We empower contractors of all sizes with the products, programs, and services they need to excel in their projects, ensuring we are the trusted HVAC/R resource from start to finish. In our friendly, fun, and collaborative environment, every team member is recognized as an individual, and we genuinely value hard work and dedication, offering competitive pay, generous bonuses, and exceptional benefits. Join us and be part of a team that celebrates your contributions and supports your success!

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.