HVAC Inside Sales Pro — Fast-Paced, Growth‑Oriented

Gateway Supply LLC; Ridgeland (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Compensation

Customer-Focused Impact

Career Growth

Job summary

Gateway Supply LLC in Ridgeland, SC, is seeking an HVAC Inside Sales team member to support customers, quote pricing, enter orders, and coordinate deliveries from request to delivery. You will respond to inquiries, provide stock information, build quotes, and collaborate with purchasing, warehouse, and vendors to ensure on-time fulfillment while delivering dependable, customer-focused service.

This role suits someone who thrives in a fast-paced environment, values accuracy, and enjoys helping

Qualifications

• Previous inside sales, customer service, wholesale distribution, HVAC, or related industry experience preferred.
• Strong communication skills with the ability to listen, clarify needs, and provide accurate information to customers.
• Detail-oriented and organized, with the ability to enter orders accurately and manage multiple requests at once.
• Comfortable learning product information, pricing, inventory systems, and order processes.
• Ability to work collaboratively with sales, purchasing, warehouse, vendors, and delivery teams.
• Proficiency with Microsoft Office and experience with ERP or order entry systems is a plus.

Responsibilities

• Field incoming customer requests: Respond promptly and professionally to customer calls, emails, and walk-in inquiries.
• Provide price and availability: Research products, confirm stock status, and communicate accurate pricing and lead times.
• Prepare quotations: Create clear, accurate quotes that meet customer needs and support timely purchasing decisions.
• Enter and manage orders: Accurately enter customer orders, review details, and follow up to help ensure orders are processed correctly.
• Facilitate purchases and deliveries: Coordinate with purchasing, warehouse, vendors, and customers to support product availability and on-time delivery.
• Build customer relationships: Provide dependable service, communicate clearly, and help customers find the right solutions for their needs.

Skills

Inside sales experience

Strong communication

Detail-oriented

Organized

Microsoft Office

ERP/order entry systems

Tools

ERP systems

Job description

Gateway Supply LLC in Ridgeland, SC, is seeking an HVAC Inside Sales team member to support customers, quote pricing, enter orders, and coordinate deliveries from request to delivery. You will respond to inquiries, provide stock information, build quotes, and collaborate with purchasing, warehouse, and vendors to ensure on-time fulfillment while delivering dependable, customer-focused service.

This role suits someone who thrives in a fast-paced environment, values accuracy, and enjoys helping