HVAC Inside Sales & Customer Support Specialist

First Supply LLC; Eau Claire (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

First Supply LLC, based in Eau Claire, Wisconsin, is seeking an Inside Sales Support Specialist - HVAC to deliver exceptional customer service and operational support. The ideal candidate will possess extensive HVAC product knowledge and strong communication skills, fostering collaboration with the sales team to ensure a seamless customer experience.

This role involves managing customer interactions, processing orders, and resolving issues effectively, contributing to First Supply's commitment to service excellence.

Qualifications

• Associates Degree in HVAC or equivalent experience.
• Extensive HVAC product knowledge.
• Strong written and verbal communication skills.

Responsibilities

• Respond promptly to HVAC customer inquiries.
• Support the sales team by preparing quotes and processing orders.
• Resolve customer issues by coordinating solutions.

Skills

HVAC product knowledge

Strong communication skills

Computer skills

Ability to read wiring schematics

Education

Associates Degree in HVAC or equivalent

Job description

First Supply LLC, based in Eau Claire, Wisconsin, is seeking an Inside Sales Support Specialist - HVAC to deliver exceptional customer service and operational support. The ideal candidate will possess extensive HVAC product knowledge and strong communication skills, fostering collaboration with the sales team to ensure a seamless customer experience.

This role involves managing customer interactions, processing orders, and resolving issues effectively, contributing to First Supply's commitment to service excellence.