Inside Sales Representative

Educated Solutions Corp; Madison (WI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading HVAC/R manufacturing company based in Madison, Wisconsin is hiring an Inside Sales Representative to support HVAC projects. Responsibilities include coordinating customer inquiries, data entry using ERP software like Infor or SalesForce, and handling sales support tasks. The ideal candidate is expected to have 2+ years in an office or sales role, excellent communication skills, and a strong attention to detail. The position offers a competitive salary of $55K-$65K, benefits including medical and vision insurance, and a 401(k).

Qualifications

• 2+ years of experience in an office or sales role.
• 1+ years engaging and communicating with customers.
• Strong Excel and Word skills.

Responsibilities

• Understand customer needs and provide support.
• Perform order entry and maintain order status.
• Coordinate shipments and provide customer service.

Skills

Microsoft Office skills

Verbal communication

Written communication

Attention to detail

Organization skills

Multi-tasking

Customer service

Tools

ERP software (Infor/SalesForce)

Job description

Base pay range

$55,000.00/yr - $65,000.00/yr

Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative. This business provides HVAC sales, commissioning and support to a variety of clients in the Madison area and this position acts as the sales support – order entry, quoting, research and quote/proposal delivery – in relation to a variety of HVAC/R projects. The role is based on Madison’s East Side, includes normal M‑F hours, NO on‑call hours, NO travel, and delivers ongoing training and certification programs. The role pays $55K-$65K per hour based on experience strong benefit/bonus program.

Responsibilities

• Understand customer needs and requirements
• Office duties – answer phones, customer inquiries, basic customer service
• Data entry into ERP software (Infor/SalesForce)
• Coordinate shipments and maintain order status reports
• Coordinate bid day quotations – including pricing and estimating as needed
• Read and follow mechanical plans
• Perform order entry and revision using various supplier furnished software packages
• Assemble and distribute detailed submittals and O&M manuals
• Route qualified opportunities to the appropriate sales executives for further development and closure

Qualifications

• 2+ years experience in the professional workforce (office/sales role)
• 1+ years experience working with customers – communicating daily customer information
• 1+ years experience completing research in any capacity
• Strong Microsoft Office skills – Excel and Word
• Strong phone presence
• Excellent verbal and written communications skills
• Excellent attention to detail and organization skills
• Excellent prioritization skills and the ability to “figure things out”
• Ability to multi‑task, prioritize, and manage time effectively

Preferred but not required

• Experience using a CRM – Infor and/or SalesForce
• Experience in the HVAC/R arena

Seniority level

Associate

Employment type

Full‑time

Job function

Sales and Administrative

Industries

Manufacturing and HVAC and Refrigeration Equipment Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)