HVAC Field Supervisor — Lead Techs, Troubleshoot

Hawkins Service Company; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

PTO and paid holidays

401(k) plan

Paid training and professional dev.

Company-provided vehicle

Job summary

Hawkins Service Company is seeking an HVAC Field Supervisor to lead field technicians, balance office coordination with site work, and ensure quality, safety, and timely service. The role blends hands-on HVAC expertise with coaching and team development.

The successful candidate will split time between the Temple Terrace office and job sites, providing real-time guidance, troubleshooting, and backup on tough calls, while driving efficiency and safety across field operations.

Qualifications

• Proven HVAC field service experience.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and coaching skills.
• Ability to travel between job sites.
• Valid driver’s license and reliable transportation.

Responsibilities

• Serve as the primary support contact for technicians during service calls with real-time troubleshooting and guidance.
• Conduct field visits to support techs, inspect work quality, and coach on the spot.
• Step in on complex or escalated service issues and challenging customer situations.
• Partner with dispatch and the office to manage schedules, routing, and response times.
• Ensure technicians have the tools, materials, and information needed for every job.
• Track job progress and keep the office and management informed with no surprises.
• Perform quality inspections and enforce safety and workmanship standards.
• Mentor and coach technicians to sharpen skills and performance.

Skills

HVAC field service

Troubleshooting

Communication skills

Driver's license

Travel between sites

Mobile tech familiarity

Tools

Dispatch software

Mobile devices

Job description

Hawkins Service Company is seeking an HVAC Field Supervisor to lead field technicians, balance office coordination with site work, and ensure quality, safety, and timely service. The role blends hands-on HVAC expertise with coaching and team development.

The successful candidate will split time between the Temple Terrace office and job sites, providing real-time guidance, troubleshooting, and backup on tough calls, while driving efficiency and safety across field operations.