HVAC Field Supervisor

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Wellness Days

Paid Holidays

Parental Leave

Company vehicle for field work

Training & development

Job summary

Radiant Plumbing & Air Conditioning is seeking an experienced HVAC Field Supervisor to lead installation teams in Austin and surrounding areas. This hands-on role focuses on quality installations, safety, and code-compliance, while mentoring technicians in the field.

Ideal candidates have 3–5+ years of field HVAC experience, strong troubleshooting and communication skills, and a track record of coaching others. EPA certification and valid state licensing are required or expected where applicable.

Qualifications

• 3–5+ years of HVAC field experience.
• Strong residential HVAC installation experience preferred.
• Strong troubleshooting and diagnostic skills.
• Ability to inspect HVAC installations and identify workmanship, airflow, performance, and code concerns.
• Experience with ductwork, airflow, system startups, and equipment commissioning.
• Ability to coach and develop installers in the field.
• EPA Certification.
• Applicable state licensing as required.
• Valid driver's license with an insurable driving record.
• Strong communication, organization, and problem-solving skills.
• Comfortable using an iPad and basic computer programs.
• ServiceTitan experience is a plus.

Responsibilities

• Perform quality control inspections on new HVAC system installations.
• Ensure installations meet Radiant's standards for quality, safety, performance, and code compliance.
• Run warranty and recall calls related to new installations.
• Diagnose installation issues and coordinate corrective actions.
• Provide hands-on technical support to installation and service technicians in the field.
• Coach installers on proper installation practices, troubleshooting, and customer communication.
• Work with the Installation Manager each morning to review jobs and help crews get loaded and into the field efficiently.
• Support crews on complex installations and challenging calls.
• Verify and adjust airflow following ductwork and system installations.
• Meet with inspectors when needed.
• Assist with sizing and planning for large duct replacement projects.
• Communicate recurring installation concerns to management so additional training can be provided.
• Build relationships with manufacturer representatives to stay current on equipment, technology, installation practices, and potential product issues.
• Ensure warranty parts and returned materials are properly documented and processed.

Skills

HVAC field exp

Residential install

Troubleshooting

Diagnostics

Coaching installers

Communication

Organization

Problem-solving

iPad proficiency

ServiceTitan (plus)

Education

EPA Certification

State licensing as required

Driver's license

Tools

ServiceTitan

Job description

About Radiant

Since 1999, Radiant has been Austin’s bold and quirky solution for plumbing, HVAC, and electrical. We take our work seriously, take care of our customers, and invest in developing great technicians.

We’re looking for an experienced HVAC Field Supervisor who knows residential HVAC inside and out and can help our installation teams deliver quality work every time.

This is a hands-on field leadership role, so we need someone who enjoys being in the field, solving problems, coaching technicians, and making sure the job is done right.

The Good Stuff

• Competitive compensation
• Medical, Dental & Vision Insurance
• 401(k) with 4% company match
• Paid Time Off
• Wellness Days
• Paid Holidays
• Paid Parental Leave
• Company vehicle for eligible field responsibilities
• Ongoing technical training and development
• Career growth opportunities within Radiant and T3 Services Group

What You'll Do

• Perform quality control inspections on new HVAC system installations.
• Ensure installations meet Radiant's standards for quality, safety, performance, and code compliance.
• Run warranty and recall calls related to new installations.
• Diagnose installation issues and complete or coordinate corrective actions.
• Provide hands-on technical support to installation and service technicians in the field.
• Coach installers on proper installation practices, troubleshooting, and customer communication.
• Work with the Installation Manager each morning to review jobs and help crews get loaded and into the field efficiently.
• Support crews on complex installations and challenging calls.
• Verify and adjust airflow following ductwork and system installations.
• Meet with inspectors when needed.
• Assist with sizing and planning for large duct replacement projects.
• Communicate recurring installation concerns to management so additional training can be provided.
• Build relationships with manufacturer representatives to stay current on equipment, technology, installation practices, and potential product issues.
• Ensure warranty parts and returned materials are properly documented and processed.

What We're Looking For

• 3–5+ years of HVAC field experience
• Strong residential HVAC installation experience preferred
• Strong troubleshooting and diagnostic skills
• Ability to inspect HVAC installations and identify workmanship, airflow, performance, and code concerns
• Experience with ductwork, airflow, system startups, and equipment commissioning
• Ability to coach and develop installers in the field
• EPA Certification
• Applicable state licensing as required
• Valid driver's license with an insurable driving record
• Strong communication, organization, and problem-solving skills
• Comfortable using an iPad and basic computer programs
• ServiceTitan experience is a plus

Who Will Succeed Here

You’re the person other HVAC technicians call when they can't figure something out.

You know what a great installation should look like, can quickly identify what went wrong, and know how to correct it. More importantly, you can teach someone else how to do it right the next time.

If you're an experienced HVAC professional ready to take the next step into field leadership while staying close to the technical side of the trade, we want to meet you.