HVAC Field Service Operations Manager - VA

Havtech; Hampton (VA); On-site; USD 85,000 - 105,000; Full time

Job summary

Havtech is seeking an Area Service Manager to oversee the daily operation of the Service Team in Hampton, VA, with focus on Richmond and greater Virginia markets. This role ensures dispatch, scheduling, parts coordination, and documentation for HVAC service projects.

The ideal candidate will have an Associate’s Degree and substantial HVAC management experience, strong leadership, and customer service skills, with ability to travel as needed and work extended hours.

Qualifications

• Requires an Associate’s Degree, plus 5 years of experience in an HVAC Management role.
• Minimum 8 years of related experience and/or training; or equivalent combination of education and experience in HVAC required.
• Experience with operation processes for HVAC equipment and building systems is preferred.

Responsibilities

• Coordinate with Service Coordinators to assign the correct technicians based on job requirements.
• Review service work tickets for follow-up, parts required, and communication with customers.
• Collaborate with Supply, Service Coordinators, and Technicians to obtain parts and materials for expeditious delivery.
• Ensure documentation and startup paperwork are completed for each job and received by the office on time.
• Support invoicing and assist with safety implementations and site visits.

Job description

Havtech is seeking an Area Service Manager to oversee the daily operation of the Service Team in Hampton, VA, with focus on Richmond and greater Virginia markets. This role ensures dispatch, scheduling, parts coordination, and documentation for HVAC service projects.

The ideal candidate will have an Associate’s Degree and substantial HVAC management experience, strong leadership, and customer service skills, with ability to travel as needed and work extended hours.