HVAC Field Service Leader - Take-Home Vehicle & Growth

American Residential Services (ARS); Raleigh (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Take-home vehicle

Fuel card

Insurance after 31 days

Dental

Vision

HSA/FSA

401(k)

Paid time off

Life insurance

HVAC training

Leadership support

Weekly pay

Job summary

ARS-Rescue Rooter seeks an experienced HVAC Field Service Supervisor to lead and support our service technicians in the field, overseeing daily operations, ensuring high-quality workmanship, and delivering an exceptional customer experience.

The role offers a take-home vehicle, insurance after 31 days, dental and vision, 401(k) with company match, paid time off, life insurance, ongoing HVAC training, and strong leadership support to advance your career.

Qualifications

• 5+ years of HVAC field leadership or supervisor experience.
• Strong knowledge of residential HVAC service, maintenance, and repair.
• Proven ability to lead teams, improve performance, and manage day-to-day operations.
• Excellent communication, organization, and problem-solving abilities.
• Valid driver’s license with clean driving record.

Responsibilities

• Lead, coach, and develop service technicians, including hiring, training, scheduling, and performance management.
• Supervise daily field operations, ensuring jobs are completed efficiently and to company standards.
• Assist technicians with diagnostics, troubleshooting, and technical support in the field and remotely.
• Monitor and improve team productivity, quality of work, and customer satisfaction.
• Resolve customer concerns and ensure a positive service experience.
• Review and audit work orders, service reports, and payroll for accuracy.
• Conduct job site visits, vehicle inspections, and equipment audits.
• Ensure proper use and maintenance of tools, materials, and company assets.
• Coordinate with dispatch to optimize scheduling and job assignments.
• Maintain compliance with safety standards, company policies, and local codes.

Skills

HVAC leadership

Field service supervision

Team coaching

Diagnostics & troubleshooting

Communication

Microsoft Office

Tools

Microsoft Office

Job description

ARS-Rescue Rooter seeks an experienced HVAC Field Service Supervisor to lead and support our service technicians in the field, overseeing daily operations, ensuring high-quality workmanship, and delivering an exceptional customer experience.

The role offers a take-home vehicle, insurance after 31 days, dental and vision, 401(k) with company match, paid time off, life insurance, ongoing HVAC training, and strong leadership support to advance your career.