HVAC Field Ops Lead — Install & Impact

Helio Home; San Jose (CA); On-site; USD 104,000 - 116,000; Full time

Benefits offered by this job

Dental & Vision & Life fully paid by J

Health insurance 85% paid by Jetson

Education support

Parental leave top up

401k program

Job summary

Jetson is expanding in California and seeks an experienced Field Operations Manager for HVAC installations. The role ensures field teams are ready, supported, and compliant with safety standards while coordinating with logistics, procurement and scheduling.

You will guide site visits, coach technicians, and optimize timelines. You will lead staffing planning, mentor technicians, review installations for quality, and drive process improvements with leadership.

Qualifications

• 5+ years in a management role, overseeing field teams.
• GA Conditioned Air Contractor (CAC) — Class I Restricted.
• HVAC NATE and Section 608 certification preferred.

Responsibilities

• Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
• Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
• Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
• Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
• Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
• Conduct pre-installation walkthroughs to ensure all project parameters
• Maintain an up-to-date understanding of staffing needs based relevant business inputs.
• Train and mentor field technicians to improve workmanship, efficiency, and customer service.
• Review completed installations to ensure quality standards and customer expectations are met or exceeded.
• Support warranty and rework investigations and help implement corrective action plans.
• Provide performance feedback and assist with evaluations of field team members.
• Collaborate with senior leadership to develop and refine operational procedures and best practices.

Skills

HVAC install lead

HVAC systems knowledge

English communications

Scheduling software experience

Driver's license

Education

GA CAC Class I Restricted

NATE certification

Tools

Scheduling software

Mobile field apps

General business tools

Job description

Jetson is expanding in California and seeks an experienced Field Operations Manager for HVAC installations. The role ensures field teams are ready, supported, and compliant with safety standards while coordinating with logistics, procurement and scheduling.

You will guide site visits, coach technicians, and optimize timelines. You will lead staffing planning, mentor technicians, review installations for quality, and drive process improvements with leadership.