HVAC Field Operations Leader

Service Experts; Cleveland (OH); On-site; USD 56,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, Vision Insurance

401(k) Retirement Savings Plan

Life Insurance

World Class Training

Career Development

Job summary

Service Experts is seeking a hands-on supervisor for the HVAC field team in the United States. You will oversee technicians and helpers responsible for installing, maintaining, and servicing residential and light commercial HVAC systems.

The role emphasizes safety, quality control, coaching, and efficient on-site operations. You will lead staffing, support technicians on difficult tasks, and ensure adherence to company standards and processes while continually delivering excellent customer

Qualifications

• 4+ years’ experience in HVAC with technical training certification

Responsibilities

• Supervises technicians and helpers who install, maintain, and service HVAC equipment to meet customer needs.
• Oversees daily work, ensures staffing levels, and coaches employees on safety and quality.
• Trains staff on technical skills, company processes, and safety practices; conducts quality control checks on completed work.
• Assists with unusual or difficult assignments and supports technicians on site as needed.
• Maintains professional representation of the company and ensures proper use of vehicles and tools.

Skills

Leadership

Training others

Customer service

Safety compliance

HVAC technical skills

Valid driver’s license

Education

High School Diploma/GED

Job description

Service Experts is seeking a hands-on supervisor for the HVAC field team in the United States. You will oversee technicians and helpers responsible for installing, maintaining, and servicing residential and light commercial HVAC systems.

The role emphasizes safety, quality control, coaching, and efficient on-site operations. You will lead staffing, support technicians on difficult tasks, and ensure adherence to company standards and processes while continually delivering excellent customer