HVAC Dispatcher & Bookkeeping Specialist

Alford Air Conditioning Inc; Florida; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

Alford Air Conditioning Inc is seeking a Dispatcher/Bookkeeper to join the team in Jupiter, FL. This role is vital for coordinating service calls and managing customer accounts efficiently. Candidates should have proven experience in a service industry, excellent organizational skills, and proficiency in bookkeeping software.

The position requires multitasking abilities and strong communication skills, ensuring smooth daily operations. Alford Air Conditioning Inc boasts over 50 years of industry experience, prioritizing customer satisfaction and a supportive work environment.

Qualifications

• Proven experience as a dispatcher or bookkeeper in a service industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Coordinate and schedule service calls for technicians to optimize efficiency.
• Manage customer accounts and maintain accurate financial records.
• Process invoices and payments in a timely manner.

Skills

Organizational skills

Communication skills

Bookkeeping software

Dispatch systems

Attention to detail

Team player

Education

High school diploma or equivalent

Additional certification in bookkeeping

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Training & development
• Vision insurance

About the Role:

Join Alford Air Conditioning Inc as a Dispatcher/Bookkeeper in beautiful Jupiter, FL! This exciting role combines efficient dispatching with essential bookkeeping tasks, ensuring our operations run smoothly while providing excellent service to our clients.

Responsibilities:

• Coordinate and schedule service calls for technicians to optimize efficiency.
• Manage customer accounts and maintain accurate financial records.
• Process invoices and payments in a timely manner.
• Communicate effectively with clients and team members to ensure service satisfaction.
• Monitor daily operations and assist with administrative tasks as needed.
• Utilize dispatch software and bookkeeping tools to streamline processes.
• Provide support during peak hours to maintain workflow consistency.
• Assist in maintaining inventory and ordering supplies when necessary.

Requirements:

• Proven experience as a dispatcher or bookkeeper in a service industry.
• Strong organizational skills and attention to detail and able to work independently.
• Proficient in bookkeeping software and dispatch systems.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• High school diploma or equivalent; additional certification is a plus.
• Reliable and punctual with a strong work ethic
• Strong team player.
• Knowledge of HVAC industry practices is preferred.

About Us:

Alford Air Conditioning Inc has been serving the Jupiter, FL community for over 50 years, providing top-notch HVAC solutions. Our commitment to customer satisfaction and a supportive work environment makes us a preferred employer in the industry.