HVAC Dispatcher

ARS/Rescue Rooter; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values strong communication and local knowledge! This full-time position offers a dynamic environment where you'll manage service dispatch and ensure customer needs are met efficiently. Enjoy a supportive team culture with opportunities for career growth within a national service network. With competitive pay, paid training, and comprehensive benefits, this role is perfect for someone looking to make an impact in a thriving industry. If you have the skills and passion for customer service, we want to hear from you!

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment

Career growth opportunities

Qualifications

• Prior experience in dispatch or scheduling is essential.
• Proficiency in Microsoft Office and multi-line phone systems required.

Responsibilities

• Ensure service technicians are dispatched efficiently.
• Manage call flow and coordinate scheduling for field teams.

Skills

Dispatch experience

Scheduling experience

Call center experience

Microsoft Office proficiency

Multi-line phone systems proficiency

Local geography knowledge

Job description

Pay: $18 - $21 per hourSchedule: Monday - Friday 11am-8pm or Friday - MondayFull-time, year-round work

Florida Home Air Conditioning, part of the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

Low-cost medical (as low as $5/week)

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong team culture

Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

Prior dispatch, scheduling, or call center experience

Proficiency in Microsoft Office and multi-line phone systems

Familiarity with local geography to support route planning

Must report daily to the office (not a remote position)

Flexibility to work assigned shifts and weekend rotations as needed

Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

About the company

American Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter.