HVAC Dispatcher

ARS; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join an established industry player in the HVAC sector, where you will play a vital role in ensuring efficient service delivery. This full-time position offers a dynamic work environment with opportunities for career growth. You will manage the dispatch of service technicians, ensuring that customer needs are met promptly while utilizing your strong communication skills and local area knowledge. Enjoy a competitive hourly wage, weekly pay, and a comprehensive benefits package, including medical, dental, and 401(k) with company match. If you're ready to make an impact in a supportive team culture, this is the opportunity for you.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Low-cost medical insurance

Dental and vision insurance

401(k) with company match

13 days PTO

8 paid holidays

Company-paid life insurance

Clean office environment

Career growth opportunities

Qualifications

• Prior dispatch, scheduling, or call center experience required.
• Proficiency in Microsoft Office and multi-line phone systems needed.

Responsibilities

• Ensure service technicians are dispatched efficiently.
• Manage call flow and coordinate scheduling.

Skills

Dispatch experience

Scheduling experience

Call center experience

Microsoft Office proficiency

Multi-line phone systems

Local geography knowledge

Strong communication skills

Job description

Overview

Pay: $18 - $21 per hourSchedule: Monday - Friday 11am-8pm or Friday - MondayFull-time, year-round work

Florida Home Air Conditioning, part of the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.