HVAC Dispatcher

The Tuckey Companies; Carlisle (Cumberland County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Highmark Insurance options

Optional Dental and Vision

Paid time off that increases with tenure

Paid holidays

EAP program

Uniform allowance

NortonLife Lock opportunity

AFLAC opportunity

Job summary

A leading HVAC service provider in Carlisle seeks an HVAC Dispatcher to support technicians and plumbers in a fast-paced environment. The role involves answering calls, scheduling work, and managing paperwork. Ideal candidates will have strong organizational skills, a valid PA driver’s license, and a diploma or GED. This position offers an excellent benefits package after 90 days, including health insurance options and a 401k plan.

Qualifications

• Must have experience dispatching in HVAC or plumbing.
• Familiarity with scheduling software and paperwork is necessary.
• Valid PA driver's license is required.

Responsibilities

• Provide dispatching support for HVAC Installers and Plumbers.
• Answer telephone calls and schedule maintenance work.
• Handle purchasing of install and repair equipment.

Skills

Clerical skills

Organizational skills

Multi-tasking skills

Telephone etiquette

Proficiency in office computer programs

Education

Diploma or GED

Job description

The HVAC Dispatcher will provide dispatching support for HVAC Installers/Technicians and Plumbers. Must have experience dispatching in same or similar background.

Additional duties include answering a large amount of telephone calls, scheduling preventative maintenance work and return goods functions. May also include purchasing and buying install and repair equipment and parts. Will work with large amounts of paperwork and some company and scheduling software systems. Very fast-paced and busy environment.

Requirements include accuracy, good clerical skills, strong organizational skills and good multi-tasking skills, familiarity with and proficiency in typical office computer programs; current, valid PA driver's license, diploma or GED. Due to large amount of telephone work, you must be well-versed in telephone etiquette. Also need to possess the ability to work with and around an assortment of varied personality types.

Excellent Benefits package at 90 days with Highmark Insurance (3 options), Optional Dental and Vision, Paid time off that increases with tenure, paid holidays, EAP program, Uniform allowance, NortonLife Lock opportunity, AFLAC opportunity. 401k at one year.