HVAC Dispatch & Scheduling Lead

Coastal Elite Pro; Dayton (OH); On-site; USD 44,000 - 62,000; Full time

Job summary

Coastal Elite Pro is seeking a Dispatcher for HVAC service and installation operations in Dayton, Ohio. The role focuses on coordinating daily schedules for residential and light commercial services, handling inbound calls, and ensuring efficient routing of technicians.

We value strong organizational skills, composure under pressure, proficient computer use, and a customer-focused attitude in a family-oriented, integrity-driven culture.

Qualifications

• Strong organizational skills.
• Ability to remain calm under pressure.
• Proficient computer skills.
• Customer-focused attitude aligned with a family-oriented culture.

Responsibilities

• Coordinate daily schedules for HVAC services (residential and light commercial).
• Field inbound calls, prioritize and assign jobs.
• Route technicians efficiently and update work orders.
• Confirm appointments and communicate clearly with customers and field teams.

Skills

Organizational skills

Calm under pressure

Computer skills

Customer focus

Job description

Coastal Elite Pro is seeking a Dispatcher for HVAC service and installation operations in Dayton, Ohio. The role focuses on coordinating daily schedules for residential and light commercial services, handling inbound calls, and ensuring efficient routing of technicians.

We value strong organizational skills, composure under pressure, proficient computer use, and a customer-focused attitude in a family-oriented, integrity-driven culture.