HVAC Customer Success & Key Accounts Specialist

Johnstone Supply LLC; Orlando (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

PTO

401(k) match

Holiday pay

Parental leave

Medical, dental, vision

Zusammenfassung

Johnstone Supply LLC is seeking a proactive Customer Service Representative to support sales, quote preparation, order processing, and high-value account service. You will assist contractors with product research, pricing, and promotions to ensure a seamless customer experience.

The role emphasizes accurate documentation and timely communication. Candidates will interact with professional technicians and contractors, maintain a professional appearance, and participate in product training to stay

Qualifikationen

• Experience delivering prompt, professional customer service.
• Ability to handle quotes, bids, and order processing.
• Comfort with researching products and answering questions.

Aufgaben

• Greet customers promptly and professionally over the phone.
• Process sales orders and credit card payments per SOPs.
• Research products and provide quotes for large contractors and key accounts.
• Assist account managers with key customer needs, bids, or quotes.
• Promote promotions and monthly flyers to customers as needed.

Kenntnisse

Customer service

Sales support

Order processing

Quotes & bids

Jobbeschreibung

Johnstone Supply LLC is seeking a proactive Customer Service Representative to support sales, quote preparation, order processing, and high-value account service. You will assist contractors with product research, pricing, and promotions to ensure a seamless customer experience.

The role emphasizes accurate documentation and timely communication. Candidates will interact with professional technicians and contractors, maintain a professional appearance, and participate in product training to stay