HVAC Customer Care Specialist | Flexible Schedule & Growth

Benjamin Franklin Plumbing, LLC; Kingman (AZ); Hybrid; USD 20,250 - 33,062; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

One Hour Air Conditioning & Heating seeks candidates for customer service roles to manage calls and book leads effectively. Applicants must demonstrate strong communication skills, empathy, and the ability to multitask. Flexible shifts are available as the company operates 24/7.

This position offers uncapped earning potential with a compensation range of $14.70 - $24.00 per hour. Employees enjoy various benefits, including health insurance and paid time off.

Qualifications

• Treat others the way you want to be treated.
• Be a team player – we win and lose as a team.
• Comfortable with computer systems and software.

Responsibilities

• Book every possible lead.
• Manage large amounts of incoming phone calls.
• Handle customer complaints and provide appropriate solutions.

Skills

Strong written and verbal communication skills

Strong active listening & phone handling skills

Customer-focused

Job description

One Hour Air Conditioning & Heating seeks candidates for customer service roles to manage calls and book leads effectively. Applicants must demonstrate strong communication skills, empathy, and the ability to multitask. Flexible shifts are available as the company operates 24/7.

This position offers uncapped earning potential with a compensation range of $14.70 - $24.00 per hour. Employees enjoy various benefits, including health insurance and paid time off.