HVAC Customer Service Pro - Remote/Hybrid

Airtron Heating & Air Conditioning; Rialto (OH); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Work-life balance

Job summary

Airtron Heating & Air Conditioning in West Chester, OH is hiring a full-time Customer Service Representative to be the first line of communication for customers and provide high-quality service. This HVAC call center role earns $17 - $25 per hour, with a typical schedule and a mix of remote and in-office work after training.

The company values a great work-life balance and offers opportunities for career growth within a long-standing, respected organization.

Qualifications

• Excellent communication skills, both written and verbal.
• Bilingual abilities preferred.
• Ability to manage time and prioritize tasks.
• Present yourself professionally and build rapport with customers.

Responsibilities

• Answer incoming calls from potential and current clients.
• Set appointments and schedule home visits.
• Document project details and customer concerns accurately.
• Monitor voicemails and respond to emails; send confirmations.
• Follow up with customers to ensure satisfaction.

Skills

Customer service skills

Bilingual skills

Job description

Airtron Heating & Air Conditioning in West Chester, OH is hiring a full-time Customer Service Representative to be the first line of communication for customers and provide high-quality service. This HVAC call center role earns $17 - $25 per hour, with a typical schedule and a mix of remote and in-office work after training.

The company values a great work-life balance and offers opportunities for career growth within a long-standing, respected organization.