HVAC Counter Sales Specialist

Johnstone Supply The Balsan Group; Colmar (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection, pricing, and orders. You will build relationships and support daily operations in a fast-paced HVAC wholesale environment.

The role emphasizes exceptional customer service, accurate order processing, and teamwork with sales and warehouse staff to maintain an organized showroom and inventory.

Qualifications

• Customer service or sales experience preferred.
• HVAC industry knowledge or experience is a plus.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Provide exceptional customer service to HVAC contractors and walk-in customers.
• Assist customers with product selection, pricing, and order placement.
• Process sales orders accurately and efficiently.
• Build strong relationships with customers and understand their business needs.
• Answer product questions and help identify solutions.
• Receive, stock, and maintain inventory as needed.
• Support branch operations and work closely with the sales and warehouse teams.
• Assist with maintaining a clean, organized showroom environment.

Skills

Customer service

Sales experience

Communication

Problem-solving

Multitasking

Detail-oriented

Team player

Job description

Johnstone Supply The Balsan Group is seeking a Counter Sales Representative to be the face of the branch, assisting contractors and customers with product selection, pricing, and orders. You will build relationships and support daily operations in a fast-paced HVAC wholesale environment.

The role emphasizes exceptional customer service, accurate order processing, and teamwork with sales and warehouse staff to maintain an organized showroom and inventory.