HVAC Counter Sales Pro: Tech-Savvy & Customer-Focused

Plumbers Supply Co.; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation & sick time

Life insurance

Disability insurance

Wellness program

401K with company match

Financial planning support

Job summary

Plumbers Supply Co. in Louisville, KY seeks a Counter Sales Associate with a strong HVAC background to greet contractors, discuss equipment, and sell the right parts. You’ll be the first point of contact at the counter, combining technical knowledge with customer service to keep jobs moving.

The role emphasizes talking through specs, processing orders, and providing accurate answers fast. You’ll work with a reliable team in a busy branch, handle quotes and returns, and lift up to 50 lbs as

Qualifications

• High school diploma or GED.
• 2+ years in HVAC sales, counter work, or service/installation.
• Ability to discuss HVAC equipment with technicians and contractors.
• Strong verbal and written communication.
• Able to lift 50 lbs routinely.

Responsibilities

• Greet and assist walk-in and phone customers promptly and professionally.
• Recommend and sell HVAC products based on job requirements.
• Process orders, quotes, and returns accurately.
• Track shipment schedules and push orders when parts are delayed.
• Be the go-to resource for product specs, cross-references, and technical questions.
• Maintain professional standards at the counter reflecting the branch.

Skills

HVAC sales

Counter sales

Product knowledge

Communication skills

Education

High school diploma or GED

Job description

Plumbers Supply Co. in Louisville, KY seeks a Counter Sales Associate with a strong HVAC background to greet contractors, discuss equipment, and sell the right parts. You’ll be the first point of contact at the counter, combining technical knowledge with customer service to keep jobs moving.

The role emphasizes talking through specs, processing orders, and providing accurate answers fast. You’ll work with a reliable team in a busy branch, handle quotes and returns, and lift up to 50 lbs as