HVAC Counter & Delivery Support Associate

Tecmungo; Michigan; On-site; USD 20,000 - 29,000; Full time

Job summary

TEC Leasing Inc in Stevensville, MI is seeking a Counter/Driver Associate to provide outstanding customer service at the counter and support sales alongside the warehouse team. You will handle walk-in customers, phone inquiries, and order processing while maintaining accurate inventory and promoting product bundles.

The role requires strong communication, ability to lift 50 pounds, and familiarity with POS and order management systems.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to lift 50 pounds and work in a fast-paced warehouse.
• Experience with POS systems and order management software.

Responsibilities

• Greet and assist walk-in customers at the counter, providing prompt and friendly service.
• Answer phone calls, emails, and text inquiries related to product availability, pricing, and order status.
• Ensure inventory accuracy and coordinate with warehouse for pickup/delivery.
• Follow up with customers on back-ordered items or delivery changes.

Skills

Strong communication

Multi-tasking

POS familiarity

Education

High School diploma or GED

Tools

CRM systems

Microsoft Office Suite

Job description

TEC Leasing Inc in Stevensville, MI is seeking a Counter/Driver Associate to provide outstanding customer service at the counter and support sales alongside the warehouse team. You will handle walk-in customers, phone inquiries, and order processing while maintaining accurate inventory and promoting product bundles.

The role requires strong communication, ability to lift 50 pounds, and familiarity with POS and order management systems.