HVAC Cooling Field Engineer II — Travel & Flexible Hours

Vertiv Group Corporation; Red Oak (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Vertiv is seeking a Cooling CE to install, commission, and service Liebert Air cooling products at customer sites. The role emphasizes establishing strong rapport with customers and colleagues, and maintaining communication with area offices and management.

Responsibilities include on-site and phone support, following company guidelines for maintenance, and maintaining certifications. Travel and safety compliance are integral to daily activities.

Qualifications

• High School Diploma or G.E.D. equivalent.
• HVAC – Certificate Program degree or equivalent experience in the field.
• Six years military experience in a related field.
• Equivalent industry experience with EPA refrigerant license.
• Basic electrical knowledge.
• Interpersonal Skills.
• Professional.
• Reliable.
• Team Player.
• Familiarity with electrical / electronic test equipment and fundamentals.
• Must be able to read and interpret electrical line diagrams and blueprints.
• Working knowledge of OHM’s law and HVAC theory.
• Technical skills.
• Ability to summarize and report all work related tasks performed.
• Strong skill sets: Communication skills, Customer service skills, Troubleshooting skills, Safety procedures, Organizational and planning skills, Computer skills, Mechanical aptitude.

Responsibilities

• Rely on direction to accomplish goals.
• Perform a number of work-related tasks.
• Capable of working under direct supervision or independently based upon training.
• Maintain certifications per Job requirements.
• Render on site and phone assistance to customers.
• Communicate with National Technical Support on equipment issues.
• Perform work related tasks according to company guidelines for scheduled maintenance.
• Implement Field Change Notices according to published guidelines.
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips.
• Provide proper and adequate communication to internal and external customers.
• Provide estimated time of arrival to the customer for where applicable.
• Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment.
• Strive to provide all customers a “first time fix” for their equipment.
• Maintain customer satisfaction rates according to company guidelines.
• Attend Customer Meetings as required.

Skills

High-level communication

Troubleshooting

Safety procedures

Mechanical aptitude

Team player

Customer service

Reading electrical diagrams

Electrical test equipment

OHM’s law knowledge

HVAC theory

Education

High School Diploma or G.E.D.

HVAC Certificate Program

Tools

Electrical test equipment

Job description

Vertiv is seeking a Cooling CE to install, commission, and service Liebert Air cooling products at customer sites. The role emphasizes establishing strong rapport with customers and colleagues, and maintaining communication with area offices and management.

Responsibilities include on-site and phone support, following company guidelines for maintenance, and maintaining certifications. Travel and safety compliance are integral to daily activities.