HVAC Controls Team Lead - Field Service & Commissioning

jci; Charlotte (NC); On-site; USD 50,000 - 69,000; Full time

Job summary

Johnson Controls is seeking a lead for HVAC controls service to supervise field technicians and contribute to BMS service work. You will plan routes, coordinate activities, and help with troubleshooting and commissioning to ensure safe, accurate, and timely service on customer sites.

Ideal candidates will have 6–10 years in BMS/HVAC controls, hands-on controller programming, and familiarity with BACnet/Modbus/LonWorks. The role emphasizes safety, quality, and collaboration with internal teams.

Qualifications

• Diploma or Bachelor's degree in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field.
• 6-10 years of experience in BMS, HVAC controls, installation, commissioning, service, or troubleshooting.
• Hands-on programming of controllers, sensor and actuator calibration, and onsite system verification.
• Working knowledge of BACnet, Modbus, and LonWorks.
• Experience commissioning HVAC equipment such as chillers, AHUs, FCUs, cooling towers, pumps, and VAV systems.
• Ability to read wiring diagrams, service documentation, and handover records accurately.
• Strong verbal and written communication skills in English.
• Ability to coordinate technicians, customers, consultants, and contractors in a field service environment.

Responsibilities

• Lead and support assigned field technicians through day-to-day service execution and on-site coordination.
• Plan monthly routes and balance workload, service demand, and customer priorities.
• Perform and oversee commissioning, servicing, troubleshooting, and replacement work on BMS and HVAC control systems.
• Support installation, integration, and programming of controllers, sensors, actuators, and related field devices.
• Carry out system verification, point-to-point checks, functional testing, calibration, backups, and service reporting.
• Support integration activities using BACnet, Modbus, LonWorks, and other connected control environments.
• Review serviced account needs, customer feedback, and operational performance to improve delivery and satisfaction.
• Collaborate with sales, operations, and other internal teams to support service growth, staffing needs, and escalation handling.
• Coach, develop, and support technicians while maintaining a strong focus on safety and quality.
• Contribute to bid, estimate, and operational review activities when required.

Skills

BMS

HVAC controls

Controller programming

Sensor calibration

Wiring diagrams

English communication

Team coordination

Education

Engineering degree

Tools

BACnet

Modbus

LonWorks

Job description

Johnson Controls is seeking a lead for HVAC controls service to supervise field technicians and contribute to BMS service work. You will plan routes, coordinate activities, and help with troubleshooting and commissioning to ensure safe, accurate, and timely service on customer sites.

Ideal candidates will have 6–10 years in BMS/HVAC controls, hands-on controller programming, and familiarity with BACnet/Modbus/LonWorks. The role emphasizes safety, quality, and collaboration with internal teams.