HVAC Controls Team Lead - Service & Commissioning

Johnson Controls, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 50,000 - 69,000; Full time

Job summary

Johnson Controls, Inc. is seeking an experienced field service leader to supervise technicians and perform HVAC controls service work across customer sites in the Charlotte area.

You will plan routes, coordinate daily activities, and ensure safe, timely commissioning and maintenance of BMS and HVAC systems. The role requires hands-on experience with controller programming, sensor calibration, and system verification, along with strong communication and teamwork to support service growth and

Qualifications

• Bachelor's or Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering or a related field.
• 6-10 years of experience in BMS, HVAC controls, installation, commissioning, service, or troubleshooting.
• Hands-on experience with controller programming, sensor and actuator calibration, and onsite system verification.
• Working knowledge of BACnet, Modbus, and LonWorks.
• Experience commissioning HVAC equipment such as chillers, AHUs, FCUs, cooling towers, pumps, and VAV systems.

Responsibilities

• Lead and support assigned field technicians through day-to-day service execution and on-site coordination.
• Plan monthly routes and balance workload, service demand, and customer priorities.
• Perform and oversee commissioning, servicing, troubleshooting, and replacement work on BMS and HVAC control systems.
• Support installation, integration, and programming of controllers, sensors, actuators, and related field devices.
• Carry out system verification, point-to-point checks, functional testing, calibration, backups, and service reporting.
• Support integration activities using BACnet, Modbus, LonWorks, and other connected control environments.
• Review serviced account needs, customer feedback, and operational performance to improve delivery and satisfaction.
• Collaborate with sales, operations, and other internal teams to support service growth, staffing needs, and escalation handling.
• Coach, develop, and support technicians while maintaining a strong focus on safety and quality.
• Contribute to bid, estimate, and operational review activities when required.

Skills

Communication skills

Team coordination

English proficiency

Education

Bachelor's or Diploma in Electrical/Electronics/Instrumentation/Mechanical Engineering

Tools

BACnet

Modbus

LonWorks

SCADA

Job description

Johnson Controls, Inc. is seeking an experienced field service leader to supervise technicians and perform HVAC controls service work across customer sites in the Charlotte area.

You will plan routes, coordinate daily activities, and ensure safe, timely commissioning and maintenance of BMS and HVAC systems. The role requires hands-on experience with controller programming, sensor calibration, and system verification, along with strong communication and teamwork to support service growth and