HVAC Branch Sales Pro – Customer Solutions

Carrier Enterprise

Spartanburg (SC)

On-site

USD 32,000 - 42,000

Full time

8 hours ago
Be an early applicant
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Employee Assistance Program
Tuition Reimbursement and Development
Paid Vacation and Sick Time
Company-Paid Holidays
401(k) with Employer Match
Employee Discount Program
Volunteer Time Off

Job summary

Carrier Enterprise, Spartanburg, SC, is seeking a Full-Time Branch Sales Associate to greet customers, share HVAC/R product knowledge, and help contractors find the right parts and supplies. You will process orders, manage inventory, and support safety and warehouse operations.

You will work in a fast-paced environment with monthly performance-based bonuses, opportunities to upsell, and a focus on exceptional customer service. Prior forklift certification is a plus.

Qualifications

  • Previous experience in a customer-facing role, preferably within the HVAC/R industry or a related field.
  • Strong knowledge of HVAC/R products, equipment, and components.
  • Excellent customer service skills, including active listening and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Proficiency with computerized sales and inventory management systems.
  • Positive attitude, willingness to learn, and team-oriented mindset.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Ability to bend, stoop, and reach to access products and supplies.
  • May need to operate a forklift; prior forklift certification preferred.

Responsibilities

  • Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
  • Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
  • Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
  • Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
  • Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
  • Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
  • Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
  • Support inventory accuracy through cycle counts, stock replenishment, and product organization.
  • Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
  • Uphold safety standards and maintain a clean, organized counter and warehouse environment.
  • Perform other duties and responsibilities as assigned.

Skills

Customer service
HVAC knowledge
Communication
Team player
Problem solving

Education

High School Diploma or equivalent

Tools

Inventory systems

Job description

Carrier Enterprise, Spartanburg, SC, is seeking a Full-Time Branch Sales Associate to greet customers, share HVAC/R product knowledge, and help contractors find the right parts and supplies. You will process orders, manage inventory, and support safety and warehouse operations.

You will work in a fast-paced environment with monthly performance-based bonuses, opportunities to upsell, and a focus on exceptional customer service. Prior forklift certification is a plus.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

HVAC Branch Sales Pro: Customer Solutions & Growth
HVAC Branch Sales Pro: Customer Solutions & Growth

Carrier Enterprise • South Carolina

On-site
USD 19,000 - 30,000
Health Insurance
Health Savings Account
Vision Insurance
+8
HVAC Branch Sales Pro
HVAC Branch Sales Pro

carrierenterprise • Spartanburg (SC)

On-site
USD 42,000 - 52,000
Health Insurance
Health Savings Account (HSA)
Dental Insurance
+10
Branch Sales Associate
Branch Sales Associate

carrierenterprise • Spartanburg (SC)

On-site
USD 42,000 - 52,000
Health Insurance
Health Savings Account (HSA)
Dental Insurance
+10
HVAC Branch Sales Associate | Customer Growth and Support
HVAC Branch Sales Associate | Customer Growth and Support

carrierenterprise • Columbia (SC)

On-site
USD 32,000 - 42,000
Health Insurance
Health Savings Account
Dental Insurance
+10
HVAC Branch Sales Pro | Customer Growth & Support
HVAC Branch Sales Pro | Customer Growth & Support

carrierenterprise • Knoxville (TN)

On-site
USD 42,000 - 54,000
Health Insurance
Health Savings Account
Dental Insurance
+5
HVAC Branch Sales Pro - Customer Solutions & Upsell
HVAC Branch Sales Pro - Customer Solutions & Upsell

carrierenterprise • Pearl (MS)

On-site
USD 36,000 - 48,000
Health Insurance
Health Savings Account (HSA)
Dental Insurance
+10
HVAC Branch Sales & Warehouse Associate
HVAC Branch Sales & Warehouse Associate

Carrier Enterprise • Oklahoma City (OK), Northern (KY)

Hybrid
USD 36,000 - 52,000
Health Insurance
Health Savings Account
Vision Insurance
+4
Branch Sales & Warehouse Pro - HVAC Parts & Service
Branch Sales & Warehouse Pro - HVAC Parts & Service

carrierenterprise • Oklahoma City (OK)

On-site
USD 32,000 - 42,000
Health Insurance
Health Savings Account
Dental Insurance
+11
HVAC Branch Sales Pro – Customer Growth & Support
HVAC Branch Sales Pro – Customer Growth & Support

carrierenterprise • The Villages (FL)

On-site
USD 36,000 - 54,000
Health Insurance
Health Savings Account
Dental Insurance
+9
HVAC Branch Sales Pro: Customer‑Facing & Growth‑Oriented
HVAC Branch Sales Pro: Customer‑Facing & Growth‑Oriented

carrierenterprise • Memphis (TN)

On-site
USD 21,000 - 30,000
Health Insurance
Health Savings Account (HSA)
Dental Insurance
+10