HVAC Branch Sales Pro - Customer Growth

Carrier Enterprise; Virginia Beach (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

Tuition Reimbursement

Paid Holidays

Paid Vacation & Sick Time

401(k) Plan with Employer Match

Employee Discount

Job summary

Carrier Enterprise is seeking a Branch Counter Sales Associate in Virginia Beach to deliver exceptional customer service to HVAC professionals and contractors. You will assist customers, process orders, manage stock, and provide product knowledge to ensure correct parts and equipment are selected.

Responsibilities include handling transactions, maintaining a clean counter, and supporting travel for training as needed.

Qualifications

• Experience in customer service is required.
• Retail leadership with an emphasis on sales growth is preferred.
• Ability to build cross-functional relationships across teams.
• Experience using customer, market, and competitor data for planning.
• Strong communication and problem-solving skills.

Responsibilities

• Greet customers and assist in finding HVAC/R products and supplies.
• Process orders, handle cash and card transactions, ensure accurate invoicing.
• Maintain product knowledge, pricing, and stock readiness.
• Monitor stock levels and report discrepancies to management.
• Provide technical support and troubleshoot customer issues.
• Ensure counter area safety and cleanliness.
• Complete paperwork for transactions including returns and warranties.
• Travel to other locations for training and meetings as needed.

Skills

Customer Service

Leadership (P&L)

Retail Sales

Sales Growth

Cross-functional Relationships

Data-driven Decision Making

Education

High School Diploma or GED

Associate's degree (business/marketing)

Tools

MS Office

Job description

Carrier Enterprise is seeking a Branch Counter Sales Associate in Virginia Beach to deliver exceptional customer service to HVAC professionals and contractors. You will assist customers, process orders, manage stock, and provide product knowledge to ensure correct parts and equipment are selected.

Responsibilities include handling transactions, maintaining a clean counter, and supporting travel for training as needed.