HVAC Branch Sales Associate — Bonus Eligible

Carrier Enterprise; Monroe (LA); Hybride; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Health Savings Account (HSA)

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program (EAP)

Tuition Reimbursement and Professional

Résumé du poste

Carrier Enterprise is seeking a Branch Sales Associate at our West Monroe, LA location to serve HVAC professionals and contractors with expert product guidance and friendly service.

You will greet customers, process orders, maintain inventory knowledge, assist with troubleshooting, upsell when appropriate, and support warehouse operations including stocking and cycle counts.

This full-time role offers bonus opportunities and a benefits package that includes health, vision, life, and more.

Qualifications

• Must have at least 1 year in customer service.
• Strong HVAC/R product knowledge.
• Ability to lift up to 50 pounds.

Responsabilités

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Connaissances

Customer service

HVAC/R knowledge

Communication skills

Inventory systems

Forklift operation

Upselling

Teamwork

Formation

High School Diploma

Outils

Forklift certification

POS/Sales software

Inventory software

Description du poste

Carrier Enterprise is seeking a Branch Sales Associate at our West Monroe, LA location to serve HVAC professionals and contractors with expert product guidance and friendly service.

You will greet customers, process orders, maintain inventory knowledge, assist with troubleshooting, upsell when appropriate, and support warehouse operations including stocking and cycle counts.

This full-time role offers bonus opportunities and a benefits package that includes health, vision, life, and more.