HVAC Branch Sales Associate - Bonus Eligible

Carrier Enterprise; Beaumont (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account (HSA)

Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Tuition Reimbursement and Professional

Development Opportunities

Job summary

Carrier Enterprise Beaumont, TX is seeking a Branch Sales Associate to assist HVAC/R professionals with product knowledge and orders at the counter and in the warehouse. You'll help stock, price, and upsell, while delivering excellent customer service and maintaining inventory accuracy.

This full-time hourly role includes monthly performance-based bonuses and a supportive team dedicated to growth in the HVAC/R field.

Qualifications

• Customer-facing role experience, preferably HVAC/R.
• Strong knowledge of HVAC/R products and components.
• Excellent customer service, active listening and problem-solving.
• Effective communication and interpersonal skills.
• Proficiency with computerized sales and inventory management systems.
• Ability to lift up to 50 pounds and stand for extended periods.
• Forklift operation may be required; certification preferred.
• High School Diploma or equivalent; 1 year of customer service.

Responsibilities

• Greet customers and provide expert advice, product information, and recommendations to help them find the right HVAC/R products and supplies for their needs.
• Accurately process customer orders, ensuring all requested items are available, properly priced, and invoiced correctly.
• Maintain a deep understanding of HVAC/R product inventory, including specifications, compatibility, and pricing.
• Monitor and replenish floor stock, conduct regular inventory counts, and report discrepancies to the Branch Manager.
• Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
• Promote sales initiatives and special offers while identifying opportunities to upsell products when appropriate.
• Provide warehouse operations support, including receiving, inspecting, and stocking incoming merchandise.
• Support inventory accuracy through cycle counts, stock replenishment, and product organization.
• Safely operate forklifts and pallet jacks in accordance with company policies and procedures.
• Uphold safety standards and maintain a clean, organized counter and warehouse environment.
• Perform other duties and responsibilities as assigned.

Skills

Customer service

HVAC/R knowledge

Communication skills

Sales/inventory systems

Team-oriented

Education

High School Diploma or equivalent

Tools

Sales software

Inventory management systems

Job description

Carrier Enterprise Beaumont, TX is seeking a Branch Sales Associate to assist HVAC/R professionals with product knowledge and orders at the counter and in the warehouse. You'll help stock, price, and upsell, while delivering excellent customer service and maintaining inventory accuracy.

This full-time hourly role includes monthly performance-based bonuses and a supportive team dedicated to growth in the HVAC/R field.