HVAC Branch Manager — Lead Growth & Bonuses

Johnstone Supply; Sterling (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly and yearly bonuses

Medical, dental, vision

401(k) with company match

Paid holidays and PTO

Job summary

Johnstone Supply in Sterling, VA is seeking a full-time Branch Manager to oversee daily operations and lead a team in delivering exceptional HVAC/R parts service with a focus on accuracy, speed, and safety.

As a hands-on leader, you will hire, train, and supervise branch staff, coordinate counter sales, warehouse, and delivery activities, drive customer satisfaction, manage inventory, implement promotions, and collaborate with outside sales to grow the business while supporting a

Qualifications

• High school diploma or equivalent.
• Management experience in operations.
• Ability to learn and effectively use our point-of-sale system.
• Ability to pass a drug screen.
• Business acumen and leadership skills.
• Strong customer service skills.

Responsibilities

• Oversee daily operations and supervise branch staff (counter sales, warehouse, delivery).
• Hire, train, and coach employees; foster teamwork and accountability.
• Respond to customer needs, resolve issues, and maintain high service levels.
• Coordinate with outside sales to promote HVAC/R products and promotions.
• Manage inventory, cash handling, and paperwork with accuracy.
• Drive branch financial targets and maintain a safe, respectful work environment.

Skills

Leadership

Customer service

Management experience

Business acumen

Problem solving

Empathetic listening

Education

High school diploma or equivalent

Job description

Johnstone Supply in Sterling, VA is seeking a full-time Branch Manager to oversee daily operations and lead a team in delivering exceptional HVAC/R parts service with a focus on accuracy, speed, and safety.

As a hands-on leader, you will hire, train, and supervise branch staff, coordinate counter sales, warehouse, and delivery activities, drive customer satisfaction, manage inventory, implement promotions, and collaborate with outside sales to grow the business while supporting a