HVAC Application Engineer II: Design, Support & Training

Greenheck Group; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

Greenheck Group designs and manufactures high-performance HVAC systems. We are seeking an Application Engineer II/SR to provide advanced technical application support, create design solutions, and develop training for customers and internal teams.

You will build rapport across the rep network and sales channel while contributing to product roadmap and pricing strategies. Ideal candidates have 3–5 years (II) or 6–9 years (SR) of engineering experience, with degrees as stated, and a passion for

Qualifications

• 3-5 years of relevant work experience in engineering required.
• 2 Year / Associate Degree in engineering or equivalent years of job experience required.
• 4 Year / Bachelor Degree preferred.

Responsibilities

• Provide advanced technical application support via phone and e-mail for internal and external sales teams in product selection and application.
• Develop and communicate solutions for unique applications including design and special pricing.
• Gather information and provide resolution to complex field problems.
• May include travel for onsite support.
• Maintain working knowledge of industry codes and standards to determine product needs and requirements.
• Highlight key selling points of current products to sales teams and customers.
• Identify opportunities for process improvement and implement where applicable.
• Maintain familiarity with competitor's products and identify opportunities.
• Develop, organize and present trainings to internal and external customers onsite and offsite.
• Participate in offsite events including planning, setup, and customer interactions.
• May participate in industry related associations.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Build rapport and relationships across rep network and sales channel.
• May manage moderately complex team projects including determining timelines.
• Document service calls to record data on product questions and field issues.

Education

Associate Degree in engineering or equivalent years of job experience

Bachelor Degree preferred

Job description

Greenheck Group designs and manufactures high-performance HVAC systems. We are seeking an Application Engineer II/SR to provide advanced technical application support, create design solutions, and develop training for customers and internal teams.

You will build rapport across the rep network and sales channel while contributing to product roadmap and pricing strategies. Ideal candidates have 3–5 years (II) or 6–9 years (SR) of engineering experience, with degrees as stated, and a passion for