Hungarian Speaking Travel Support Advisor - Work In Sofia, Bulgaria

Mercier Consultancy Group; Spain (TX); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Monthly Performance Bonus

Job summary

Mercier Consultancy Group in Sofia is seeking a Hungarian Speaking Travel Support Advisor to join our international travel team. You will deliver high-level travel assistance, handle bookings, and support clients across channels, ensuring smooth departure and arrival experiences.

Fluency in Hungarian and English, plus prior travel or customer service experience, are highly valued. The role includes full relocation support and a competitive monthly salary with a performance bonus.

Qualifications

• Native or fluent Hungarian required.
• Professional proficiency in English required.
• Experience in travel, tourism, or customer support preferred.

Responsibilities

• Provide high-level travel support to Hungarian-speaking clients across channels.
• Manage bookings, itinerary changes, and cancellations with accuracy.
• Serve as primary contact for traveler inquiries from departure to arrival.
• Resolve travel issues with strong problem-solving and industry knowledge.
• Collaborate with global partners to provide real-time updates on destinations and policies.
• Document all requests and interactions in the internal database.
• Meet KPIs to qualify for the monthly performance bonus program.

Skills

Hungarian fluency

English proficiency

Customer service

Job description

Hungarian Speaking Travel Support Advisor

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on our bespoke approach to talent acquisition, ensuring that every candidate finds a role that elevates their professional trajectory while providing our partners with exceptional human capital solutions.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Travel Support Advisor position in Bulgaria. This role is a fantastic opportunity for individuals looking to advance their career within the global travel industry while enjoying the vibrant lifestyle found in one of Eastern Europe’s fastest-growing business hubs.

Key Responsibilities

• Provide high-level travel support and consultation to Hungarian-speaking clients across various communication channels.

• Manage travel bookings, itinerary modifications, and cancellations with precision and a customer-centric focus.

• Act as a primary point of contact for traveler inquiries, ensuring a seamless experience from departure to arrival.

• Resolve complex travel-related issues, demonstrating expert problem-solving skills to maintain industry standards.

• Collaborate with global travel partners to provide real-time updates and expert advice on destinations and policies.

• Maintain meticulous documentation of all travel-related requests and account interactions within our internal database.

• Consistently achieve and exceed performance KPIs to qualify for the rewarding monthly performance bonus program.

• Native or fluent Hungarian (spoken and written) skills are mandatory for this role.

• Professional proficiency in English to collaborate within our international team environment.

• Previous experience in the travel industry, tourism, or customer support is highly valued.

• A valid EU passport or the legal right to work within the European Union.

• Strong passion for travel and a commitment to delivering excellence in service.

• Ability to relocate to Sofia for this on-site Hungarian Speaking Travel Support Advisor position in Bulgaria.

What We Offer

• Competitive Monthly Salary reflective of your experience.
• Fully Paid Training to ensure you are industry-ready from day one.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, initial airport transfer, and hotel accommodation upon arrival).
• Attractive Monthly Performance Bonus linked to your productivity and service quality.
• Continuous professional development and a clear path for career progression in one of the leading jobs in Bulgaria.
• And Much More…

Life in Bulgaria

Living and working in Bulgaria offers an exceptional quality of life, characterized by a unique blend of historical charm and modern urban amenities. By securing one of these sought-after Hungarian-speaking jobs, you will be based in Sofia, a city known for its beautiful mountain views, vibrant nightlife, and welcoming local culture, making it one of the most exciting locations for young professionals looking for jobs in Bulgaria.

Beyond the professional benefits, the cost of living in Bulgaria allows for a premium lifestyle, where you can explore rich cultural sites and world-class culinary experiences with ease. With Mercier Consultancy Group managing your transition through our comprehensive relocation package, starting your new journey in Bulgaria is seamless and rewarding.