Human Services Manager

Taleo; Columbus (OH); On-site; USD 84,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Job summary

Ohio Department of Children and Youth is hiring a Human Services Manager to guide statewide professional development, policy interpretation, and data-driven decision making for Ohio's early care, education, and home visiting programs. The role is on-site in Columbus, with extensive collaboration across agencies and partners.

You will supervise staff, manage contracts and branding, and report outcomes to leadership.

Qualifications

• 72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field.
• 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

Responsibilities

• Strategic Project Planning: design project plans with objectives, timelines, milestones, and resources for large-scale PD initiatives.
• Data‑Informed Decision‑Making: analyze performance data to identify skill gaps and needed trainings.
• Coordination of Statewide Training & Supports: organize/oversee training for early care, education, intervention, and home visiting professionals.

Skills

Human Services

Education

Undergraduate core program

Graduate core program

Minimum Class Qualifications

Job description

Job Description - Human Services Manager (260007A7)

Human Services Manager (260007A7)

Organization

Department of Children and Youth

Agency Contact Name and Information: [e-mail]

Unposting Date

Oct 6, 2026, 3:59:00 AM

Work Location

Children&Youth N. High Complex 246 North High Street Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Ohio Department of Children and Youth 57 subscribers

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!

To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon‑Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on‑site daily at DCY’s office space.

Job Description

In this role, you will guide statewide professional development efforts that support early care and education, early intervention, and home visiting professionals. Your work blends project management, policy interpretation, data‑driven decision‑making, and cross‑agency collaboration. You will balance strategic planning with day‑to‑day oversight to ensure professionals have access to high‑quality, evidence‑based, and compliant training that strengthens their skills and improve outcomes for Ohio’s children and families.

What You Can Expect in This Role

• Strategic Project Planning: You will design project plans that outline objectives, timelines, milestones, and resource needs for large‑scale professional development and guidance initiatives.
• Data‑Informed Decision‑Making: A key part of your work involves analyzing performance data and evaluation results to identify skill gaps within the workforce and determine which supports or trainings will create meaningful improvement.
• Coordination of Statewide Training & Supports: You’ll organize and oversee the delivery of training and professional development for early care and education, early intervention, and home visiting professionals. This includes working closely with training vendors, internal partners, and external partners.
• Contract Management: You will follow established processes to draft, review, approve, or deny training contracts, ensuring that all contracted activities meet standards and align with program goals.
• Policy Interpretation & Compliance: You’ll regularly analyze pending and enacted federal and state laws to ensure that statewide practices remain compliant. You’ll help shape policies, procedures, and goals that guide Ohio’s systems for professional development.
• Quality Assurance & Branding: You’ll ensure that all project‑related materials and activities meet quality expectations and follow branding guidelines.
• Reporting & Communication: You will evaluate project outcomes, prepare reports for agency leadership and stakeholders, and communicate progress, barriers, and recommendations for future actions.
• Process Improvement: You’ll identify opportunities to enhance efficiency and effectiveness within the professional development systems and implement innovations where needed.
• Collaboration & Representation: You will work closely with internal departments, external partners, community organizations, and government agencies. You may represent the Bureau at statewide conferences and meetings, respond to inquiries from officials or organizations, and occasionally develop position papers or draft speeches.
• Staff Supervision: You’ll supervise assigned staff by setting goals, providing feedback, conducting performance evaluations, overseeing workloads, approving leave, and supporting professional growth.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 months

66 months

78 months

Pay Range

Exempt/ 14

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$40.40

$42.70

$44.99

$47.43

$50.12

$52.90

$55.09

$57.67

Annual

$84,032

$88,816

$93,579

$98,654

$104,250

$110,032

$114,587

$119,954

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Human Services

The Ohio Department of Children and Youth does not provide employment‑based visa sponsorship.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6‑month period. Applicant with a failing score in the same position may not re‑take the same selection device for a 6‑month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39), and as outlined in the posting.