Human Resources Representative – Akron (HCM Analyst)

State of Ohio; United States; On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Medical Coverage

Dental and Vision Insurance

Paid Time Off

Retirement Benefits

Education and Development Programs

Job summary

State of Ohio – Ohio Department of Job and Family Services in Akron seeks a Human Resources Representative to provide vital onsite HR support, handle personnel actions, coordinate hiring, and manage onboarding. The role supports local engagement and HR systems across the facility.

You will work with HR, labor relations, training, and facilities to ensure smooth operations and effective employee services in a full-time capacity.

Qualifications

• 24 months experience in human resources.
• Undergraduate core program in human resources, business, or public administration.
• 12 months experience as a Human Capital Management Associate, 64611.
• The equivalent of Minimum Class Qualifications For Employment noted above.

Responsibilities

• Serve as onsite HR contact for all employees at the Akron facility.
• Compose, process, and enter personnel actions, including ePAR transactions.
• Deploy recruitment methods, build and advertise vacancies and postings.
• Screen applications to determine minimum qualifications.
• Coordinate recruitment tasks, schedule interviews, support onsite and virtual processes.
• Onboard new employees, collect documentation, conduct background checks, prepare selection packages.
• Manage onboarding logistics, workspace readiness, badge issuance, IT access.
• Respond to inquiries, provide early-stage support for workplace concerns.
• Maintain HR records, prepare reports, support entry of OAKS information.
• Assist higher-level HCM or administrative staff on special projects.
• Support local internal engagement and culture initiatives.

Skills

Human Resources

Recruiting

Attention to Detail

Building Trust

Collaboration

Customer Focus

Verbal Communication

Written Communication

Confidentiality

Education

Undergraduate core program in HR, business, or public administration

Equivalent of Minimum Class Qualifications For Employment

Job description

Human Resources Representative – Akron (HCM Analyst) (260007BJ)

Organization

: Job & Family Services
Agency Contact Name and Information: [e-mail]

Unposting Date

: Oct 9, 2026, 3:59:00 AM

Primary Location

: United States of America-OHIO-Summit County-Akron
Compensation: $27.73

Schedule

: Full-time
Classified Indicator: Classified
Union: Exempt from Union

Primary Job Skill

: Human Resources
Technical Skills: Human Resources, Recruiting
Professional Skills: Attention to Detail, Building Trust, Collaboration, Customer Focus, Responsiveness, Verbal Communication, Written Communication, Confidentiality

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Employee and Business Services

The Office of Employee and Business Services (OEBS) provides customer service and operational support to ODJFS through five bureaus: Business Services, Civil Rights and Labor Relations, Human Resources, Multimedia Services, and Training and Educational Services. OEBS customers include all ODJFS employees, clients, service providers, county agencies, and the public. Learn more about the office by visiting the ODJFS OEBS webpage.

What You Will Do

The Human Resources Representative provides vital onsite HR support for employees at the Akron ODJFS location. As the primary HR point of contact, the selected candidate will handle a wide range of employee and business services needs, including HR, Labor Relations, Training, Facilities, and general administrative support. This position will help maintain reliable local HR coverage while supporting agency‑wide hiring processes and onboarding efforts.

In this role, you will perform core HR functions such as processing personnel actions, coordinating recruitment and hiring steps, responding to employee inquiries, and supporting local engagement efforts. The incumbent will also manage onsite logistics like workspace readiness, badge coordination, IT access, and other essential onboarding activities.

Job duties include but are not limited to:

• Serve as the onsite HR contact for all employees at the Akron facility, providing guidance on HR policies, leave administration, benefits navigation, timekeeping, and HR systems.
• Compose, process, and enter personnel actions, including ePAR transactions and related documentation.
• Deploy recruitment methods, build and advertise vacancies and job postings, and carry out established hiring processes.
• Screen applications to determine whether minimum qualifications are met and assist supervisors with additional screening criteria when needed.
• Coordinate recruitment tasks such as compiling applicant lists, scheduling interviews or assessments, and supporting both onsite and virtual interview processes.
• Onboard new employees, collect required documentation, conduct background checks, and prepare selection packages.
• Manage local onboarding logistics, including workspace and equipment readiness, badge issuance, IT access coordination, and welcoming new employees.
• Respond to inquiries from employees and the general public, and provide early‑stage assistance for workplace concerns or policy questions, referring complex matters to Labor Relations or Workforce Administration when appropriate.
• Maintain accurate human resources records, prepare related reports, and support entry of OAKS information.
• Assist higher‑level HCM or administrative staff on special assignments, reports, and cross‑team projects.
• Support local internal engagement, culture initiatives, and communication activities.

Schedule

Full-time.

Hours

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location

172 S. Broadway, Akron, OH 44308 US.

Travel

Occasional travel within the state of Ohio as needed.

Position Number

20037675.
Why Work for the State of Ohio At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1

• 24 months experience in human resources.

Option 2

• Completion of undergraduate core program in human resources, business, or public administration.

Option 3

• 12 months experience as a Human Capital Management Associate, 64611.

Option 4

• The equivalent of Minimum Class Qualifications For Employment noted above.

Pay Information

This position is in the State of Ohio’s E1 Pay Schedule, Pay Range 10. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $27.73 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

|————————|————|————|————-|————-|————-|
| Pay Range 10 | Step 1 | Step 2 | Step 3 | Step 4 | Step 5 |
| Hourly | $27.73 | $29.25 | $30.83 | $32.61 | $34.35 |
| Annual | $57,678 | $60,840 | $64,126 | $67,829 | $71,448 |
| Months of Employment | At Hire | 6 Months | 18 Months | 30 Months | 42 Months |

Supplemental Information ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [e-mail].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.
ADA Statement Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.