Human Services Coordinator I: ISP & Community Support Lead

Executive Office of Technology Services and Security; Southbridge (MA); Hybrid; USD 63,000 - 77,000; Full time

Job summary

The Massachusetts Department of Developmental Services (DDS) is seeking a Human Services Coordinator I to serve in the South Valley Area Office in Southbridge. The HSC I acts as the primary contact for individuals and families, building collaborative partnerships with providers and agencies to coordinate services and support.

Travel to the Milford, MA area may be required. Responsibilities include developing ISPs, coordinating services, advocating for individuals, facilitating team meetings, and

Qualifications

• At least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work.

Responsibilities

• Coordinate and facilitate the development of Individual Service Plans (ISP) for individuals on assigned caseload.
• Monitor the implementation of services provided by DDS-funded residential, day and support program providers.
• Arrange, organize and coordinate DDS-funded and generic supports in response to individual needs; maintain communication with community services and state agencies.
• Monitor safety and well-being of assigned individuals and provide advocacy in human, civil and legal rights.
• Facilitate team meetings and ensure follow-through on team recommendations; maintain individual records and databases.
• Maintain regular contact with individuals, service providers and families; arrange crisis intervention as needed.

Job description

The Massachusetts Department of Developmental Services (DDS) is seeking a Human Services Coordinator I to serve in the South Valley Area Office in Southbridge. The HSC I acts as the primary contact for individuals and families, building collaborative partnerships with providers and agencies to coordinate services and support.

Travel to the Milford, MA area may be required. Responsibilities include developing ISPs, coordinating services, advocating for individuals, facilitating team meetings, and