Human Services Coordinator I

Commonwealth of Massachusetts; Burncoat (MA); Hybrid; USD 35,000 - 48,000; Part time

Benefits offered by this job

Hybrid work schedule

Job summary

Commonwealth of Massachusetts, Department of Developmental Services, Worcester Area Office, seeks a Human Services Coordinator I to support individuals and families, coordinating services and advocating for rights. The role emphasizes collaboration with guardians, providers and stakeholders to improve outcomes.

Responsibilities include safety monitoring, crisis intervention, and maintaining records, with a flexible part-time schedule (18.75 hrs/week) and potential for hybrid work.

Qualifications

• At least three years of full-time or equivalent experience in human services or social work.
• Bachelor's degree or higher may substitute two years of required experience.
• Travel may be required based on assignment.

Responsibilities

• Monitor safety and well-being of individuals.
• Advocate for human, civil and legal rights.
• Facilitate team meetings and track recommendations and records.
• Maintain regular contact with individuals, providers and families.
• Provide crisis intervention and planning follow-up information as needed.

Skills

Human services experience

Education

Bachelor's degree or higher in related field

Job description

Human Services Coordinator I (260005OM)

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Service Coordinator I (HSC I) position in the Worcester Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.

The role of the HSC I allows for some specialization to best meet the needs of DDS eligible individuals who are Children (under 18 years of age), who are transitioning to adult services, who live with Autism (both with and without an intellectual disability) AND who are adults. The expectations and caseloads associated with each of these Service Coordinator roles vary due to the specialization.

Additional HSC I responsibilities include, but are not limited to, the following:

• Monitoring the safety and well-being of assigned individuals
• Providing advocacy in human, civil and legal rights
• Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual’s records and relevant computer databases
• Maintaining regular and consistent contact with individuals, service providers and families
• Arranging and/or providing crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team

Schedule: PT 18.75 hrs/week

Hours: 09:00am - 3:15pm

Days Off: Sunday, Monday, Friday and Saturday

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes: Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.

Substitutions

• I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
• Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
• Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affinitive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Worcester - 324 Clark St

Job

Community and Social Services

Agency

Department of Developmental Services

Schedule

Part-time

Shift

Day

Salary

34,901.88 - 47,669.70 Yearly

If you have Diversity, Affinitive Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867

Bargaining Unit : 08-SEIU - Local 509 - Social/Rehabilitation

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes