Office Support Specialist I

Socket.dev; Northampton (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Equal Opportunity Employer

Job summary

The Department of Developmental Services (DDS) in Massachusetts invites applications for the Office Support Specialist I role based in Northampton. The successful candidate will provide administrative support to CCS managers and supervisors, schedule staff trainings, operate standard office equipment, and assist with onboarding.

This civil service position offers a Monday–Friday schedule, competitive benefits, and opportunities to contribute to a diverse program portfolio across five CCS

Qualifications

• At least two years of full-time, or equivalent part-time, administrative work experience.
• An Associate's or higher degree with a major in business administration may substitute for the required experience.
• Educational substitutions will be permitted for a maximum of two years of the required experience.
• Salary placement is determined by a combination of experience and education under HR guidelines.

Responsibilities

• Operates standard office machines and equipment.
• Schedules staff for all trainings and completes scheduling-related functions.
• Assists with training new employees upon hire.
• Provides administrative assistance to CCS management and clinical teams.
• Provides administrative support to the Office Support Specialist II.

Skills

Administrative experience

Scheduling

Training support

Office equipment operation

Education

Associate's degree in business administration

Job description

The Department of Developmental Services (DDS) is excited to offer this excellent opportunity to a motivated and talentedindividual for the Office Support Specialist I position. This position will support Commonwealth Community Services (CCS)which provides residential, clinical and health related services to individuals with intellectual disabilities. The Office Support Specialist I will provide administrative support to the Director of the Commonwealth Community Services,Assistant Director, Program Managers and the Residential Supervisors for the five programs within CCS (Berkshire Service Group, Commonwealth Program, Hampden County Program, Pioneer Valley Homes, and Southwest Valley Community Homes).

Duties and Responsibilities include but not limited to:

• Operates standard office machines and equipment.
• Schedules staff for all trainings, complete all functions related to the scheduling (reserves space, ensures equipment is operational, maintains documentation for employee attendance, etc.)
• Assists with training new employees upon hire.
• Provides administrative assistance to all CCS management team and clinical teams.
• Provides administrative support to the Office Support Specialist II.

Please Note:

This position is located in Northampton, MA.

Schedule: Monday through Friday: 8:00am – 4:00pm

Days Off: Sunday/Saturday

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

First consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

• When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package.
• We take pride in providing a work experience that supports you, your loved ones, and your future.
• Explore our Employee Benefits and Rewards!

An Equal Opportunity / affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100%25 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.