Clerk IV: Admin & Data Entry Specialist (Hybrid)

Commonwealth of Massachusetts; Fitchburg (MA); Hybrid; USD 53,000 - 71,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Commonwealth of Massachusetts — Department of Developmental Services, North Central Area Office in Fitchburg, MA — seeks a Clerk IV to manage front-desk duties, answer calls, process mail, and perform essential clerical tasks. The clerk will support HCSIS Stage I/II investigations and HUB data changes, including ISPs, POCs, and LOCs.

The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to read, write, and understand English.

Qualifications

• Three years of full-time office work experience or equivalent part-time experience.
• Education substitutions may apply as described in the job posting (high school diploma or equivalent, secretarial/business courses).
• Knowledge of clerical office practices and equipment; ability to read, write and comprehend English.

Responsibilities

• Maintain reception area and handle incoming calls, mail, and clerical tasks.
• Support data entry for HCSIS Stage I/II investigations and adjust ISP/POC/LOC data in HUB/HCSIS.
• Run regular reports for Area Director and Supervisors; maintain tracking for Safety Plans and monthly site visits.

Skills

Organizational skills

MS Office

Reading & writing English

Clerical office practices

Education

High school diploma or equivalent

Business/secretarial diploma (one year)

Two-year business/secretarial program diploma

Tools

HCSIS

HUB Systems

Microsoft Office

Job description

Commonwealth of Massachusetts — Department of Developmental Services, North Central Area Office in Fitchburg, MA — seeks a Clerk IV to manage front-desk duties, answer calls, process mail, and perform essential clerical tasks. The clerk will support HCSIS Stage I/II investigations and HUB data changes, including ISPs, POCs, and LOCs.

The position requires strong organizational skills, proficiency in Microsoft Office, and the ability to read, write, and understand English.