Senior Human Resources Professional- Distribution Center

Ingram Micro, Inc.; Carol Stream (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Ingram Micro, Inc. is seeking a Sr. HR Professional to serve as a strategic partner in Carol Stream, IL.

This individual contributor role collaborates with operations leadership to align people strategies with business goals. You will advise leaders on employee relations, talent development, compensation, DEI, leave administration, and performance management, while driving change in a fast-paced environment.

Qualifications

• Bachelor's degree required; master's preferred.
• Minimum 5 years HR experience in a large operations environment.
• Must be fluent in English and Spanish (spoken and written).

Responsibilities

• Partner with operations leaders to align people and org development with business strategy.
• Act as trusted advisor to leaders, coaching and guiding across all levels.
• Manage change and lead complex projects; drive organizational effectiveness.
• Use metrics and data to improve management effectiveness and employee engagement.
• Oversee talent management, succession readiness, and development planning.

Skills

Bilingual English/Spanish

Change management

Coaching & leadership

HR analytics

Workday

Microsoft 365

Project management

Confidentiality

Communication & influence

Employment law basics

Education

Bachelor's Degree in HR or related field

Master's degree preferred

Tools

Workday

Microsoft 365

Job description

Department: Human Resources
Level: Professional Individual Contributor

Location: Fully Dedicated On-Site at Carol Stream, IL Facility

Fluency in both spoken and written English and Spanish is required.

In collaboration with business leaders, the Sr. HR Professional will operate as a catalyst in delivering HR solutions to support the specific needs of the business and overall business objectives. This position is an individual contributor role supporting Operations leadership and associates while serving as a thought partner, trusted advisor, coach, and business partner. The successful candidate will be comfortable performing tactical work and leading change in a fast-paced and dynamic environment.

The Sr. HR Professional partners with leaders to align people and organizational development strategies with business objectives while providing expertise across employee relations, talent management, organizational effectiveness, workforce planning, compensation, compliance, employee engagement, leave administration, workers' compensation, DEI initiatives, onboarding, and performance management. This individual will work closely with internal counterparts to ensure successful planning and delivery of HR programs and services to the business

Your role:

• In partnership with operations leadership team, create alignment between people and organizational development strategy and short and long-term business strategy.
• Act as a trusted advisor to leaders and managers, building strong partnerships across departments to provide coaching and guidance to all levels of the organization, helping teams grow and leaders lead more effectively.
• Manage change and complex projects in support of organizational objectives and act as a change leader within the organization, coaching others in change management.
• Utilize metrics, associate feedback tools, trends, and data to identify opportunities that drive organizational efficiency, improve management effectiveness, enhance employee performance, and increase employee retention and engagement.
• Ensure teams are structured optimally and provide appropriate career path guidance to enable organizational effectiveness while driving consistency and alignment across the Company.
• Oversee talent management activities through identification and assessment of talent strengths and development opportunities; support leaders in development planning and succession readiness.
• Tackle complex HR challenges with a holistic, strategic mindset, anticipating issues and recommending practical solutions aligned with business objectives.
• Support a broad range of HR functions including employee relations, performance management, talent development, compensation, employee engagement, onboarding, time, attendance and leave administration, and compliance initiatives.
• Bring HR best practices and innovative solutions to influence smart, people-centered business decisions.

Required Experience:

• Bachelor's Degree (master's degree preferred) in Human Resources, Business, or another related field.
• Minimum of 5 years of progressive HR experience in a large operations environment successfully coaching management teams and associates.
• Must be able to communicate, both verbal and written, fluently in English and Spanish.
• Experience administering Leaves of Absence (LOA), including FMLA, ADA, and related accommodations.
• Demonstrated experience managing complex employee relations matters and conducting investigations.
• Understanding of workers' compensation programs, including managing claims, coordinating leave and return-to-work processes, and partnering with employees, managers, and third-party administrators to ensure timely and effective case resolution.
• Comfortable working in diverse, multicultural environments, with a strong lens on equity and inclusion.
• Ability to maintain strict confidentiality and demonstrate knowledge of employment law, policies, and procedures.
• Multi-tasking skills to thrive in a fast-paced, constantly evolving environment.
• Solid critical thinking, problem-solving, analytical, and quantitative skills with the ability to develop practical action plans based on business needs.
• Excellent teaming, interpersonal, negotiation, communication, and influencing skills with the ability to quickly establish credibility across all levels of the organization.
• Solid understanding of human resources functions including employment law, recruitment, compensation, benefits, learning and development, talent management, and organizational effectiveness.
• Strong business acumen with the ability to understand complex organizational needs and drive change management initiatives.
• Self-directed with experience facilitating meetings and delivering effective presentations.
• Strong project management skills, attention to detail, customer focus, and interpersonal flexibility.
• Proven expertise with HR software tools, including Workday, and proficiency with Microsoft 365 applications.
• Familiarity with HR analytics tools and the ability to translate data into actionable insights.

Preferred Experience:

• Professional Human Resources designation such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Minimum of 2 years working in a Distribution Operations environment.

Why You’ll Love It Here

• You’ll be empowered to make decisions and drive real change.
• You’ll work alongside smart, passionate teammates who believe in collaboration, creativity, and continuous improvement.
• You’ll have opportunities to grow your skills and your career in a company that values your ideas and invests in your development.