Human Resources Specialist.

U.S. Army Civilian Human Resources Agency; Rock Island (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Army Civilian Human Resources Agency seeks personnel to gather HR workflow information, draft user guides and FAQs, and assist with routine data requests. You will help identify areas for improvement and support system updates by testing features and aiding users in navigation.

The role emphasizes data handling, documentation, and user support to streamline HR information systems for employees. Strong attention to detail and analytical skills are essential.

Qualifications

• Specialized experience gathering data or tracking common user errors to suggest improvements.
• Experience generating standard reports and extracting information from databases.
• Experience assisting in implementing HR system updates through testing and user support.

Responsibilities

• Gather information on HR workflows and common system errors to help seniors identify improvements.
• Draft user guides, FAQs, and step-by-step instructions for new HR tools.
• Assist with processing data requests by pulling routine HR reports.
• Support HR system updates by testing features and helping users navigate.

Skills

Data gathering

Reporting

User guides

Process improvement

Education

Graduate-level education

Superior Academic Achievement

Education+Experience combination

Job description

Duties

• Gather information on current human resources (HR) workflows and reports common system errors to help senior staff identify areas for improvement.
• Draft initial versions of user guides, FAQs, and step‑step instructions to help employees navigate new HR tools.
• Assist with processing standard data requests by pulling routine reports from HR databases.
• Support the implementation of HR system updates by testing basic features and helping users with basic navigation.

Requirements

Conditions of employment

• Must sign a mobility agreement if selected.
• Must sign an Army Fellows Participant Agreement if selected.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and//or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Basic Requirement For Human Resources Specialist

Specialized Experience: One year of specialized experience which includes gathering data or tracking common user errors to suggest minor workflow improvements; or, assisting in the implementation of HR system updates by testing; or, generating standard reports and extracting information from databases to fulfill routine data requests. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-05).

OR

Education

One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: human resources management, human relations, industrial relations, public administration, political science, business (any business field including accounting, finance, etc.), psychology, sociology, labor relations, law, communication, data analytics/science, management science, information systems/technology/cyber, mathematics, operations research, economics, statistics, government, international affairs/relations, education, and administration/management of any sort (health care admin, etc.).

OR

Superior Academic Achievement

Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled, such as that identified in Education above. Superior Academic Achievement is based on:

• Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR
• Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR
• Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (https://www.achshonor.org/).

NOTE: Grade point averages will be rounded to one decimal point. For example, 2.95 will round to 3.0, and 2.94 will round to 2.9.

NOTE: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your S.A.A. claim must be based on class standing or membership in an honor society and you must provide evidence of your class standing or honor society membership with your application.

OR

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

Education

FOREIGN EDUCATION

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• This position is being filled under the Direct Hire Authority for Domestic Defense Industrial Base Facilities and the Major Range and Test Facilities Base.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This is a Civilian Human Resources Management (CHR) Career Program position aligned under the Human Capital & Resource Management (HC/RM) Career Management Directorate.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit
• Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.
• If selected, official college or university transcripts must be submitted. However, if applying based on education, unofficial transcripts must be submitted at the time of application.
• This recruitment provides promotion opportunity to the target grade of the position without further competition when selectee is eligible and recommended by management.
• Incumbent works under closer supervision and works in a developmental capacity performing assignments and completing training, both of which are aimed in preparing the incumbent to gain the knowledge and skills necessary to perform the duties outlined in the aforementioned job description. The incumbent receives progressively more responsible assignments as experience and training are received to the next higher level position.
• At the start of this program, you will spend time in rotations to gather foundational Army civilian human resources knowledge about CHRA's business operations within recruitment and placement, labor/management employee relations, classification, HR information systems, and other functional areas.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.