Human Resources Specialist

Infobahn Softworld Inc; Oakland (CA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

A hybrid staffing solutions provider is seeking an HR operations support specialist to aid in HR contact center operations for client employees. Responsibilities include managing high volume calls and online transactions, ensuring HR policy compliance, and verifying employment eligibility. Ideal candidates will have at least 3 years of HR operations support experience and be detail-oriented, capable of handling confidential employee information accurately. This role is hybrid based in Oakland, CA.

Qualifications

• 3 years HR operations support experience required.
• Detail-oriented to evaluate tickets, online transactions, and phone requests.
• Experience with handling highly confidential employee data.

Responsibilities

• Support HR operations and contact center for Client employees.
• Handle calls, tickets, and contractor onboarding/offboarding in a high-volume environment.
• Verify employment eligibility and ensure HR policy compliance.

Skills

SAP Experience

HR experience

Customer Service experience

Basic Office Application experience

Job description

Overview

Primary Skills: SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.

Location: Oakland, CA (hybrid)

Duration: 10+ Months

Job Description

TOP THINGS/SKILL SETS LOOKING FOR IN A CANDIDATE:

• SAP Experience, HR experience, Customer Service experience, Basic Office Application experience.

Responsibilities

• HR operations support
• HR contact center support for Client employees
• Handling calls, tickets, online transactions, contractor onboarding/offboarding in a high-volume environment
• Employment eligibility verification
• HR policy compliance
• Enters and maintains employee and organizational records
• Process Improvement
  • Suggest and implements process improvements to increase efficiency

Requirements

• 3 years HR operations support experience
• Detail orientation to evaluate tickets, online transactions, and phone requests
• Experience with a variety of computer systems
• Efficiency to work in high volume environment with detailed work requiring a high level of accuracy
• Experience with working with highly confidential employee data