Bachelor’s degree from a regionally accredited institution of higher learning.
Four (4) years’ full-time administrative experience.
Preferred Qualifications
Direct professional administrative work and customer service experience in a HR department within a college or university setting.
Experience using Colleague.
Position Description
Occupational Summary
The Human Resources Specialist performs a full range of duties within the human resource function in the areas of confidential and complex technical and administrative duties; maintenance of personnel records; supporting the recruitment process, files and preparation of related correspondence and reports, providing related information and assistance to the public and employees; and, providing information and assistance in person and on the telephone to College employees and the public regarding personnel matters.
- Provides information and assistance to internal and external customers through email, walk-in and telephone
- Supports the recruitment process through posting job orders in applicant tracking system, advertising and posting openings with appropriate and effective agencies and job boards
- Serves as administrator for applicant tracking system software; performs data entry and verifies accuracy; generates reports and queries as necessary
- Maintains new employee tracking and approved driver list spreadsheets
- Maintains vacancy report and shares as needed
- Follows established procedures for recruitment of new and back-fill employment actions utilizing the applicant tracking system, prescreening applicants for forwarding to search committees, preparing search committee packets, scheduling applicants for interviews; maintaining correspondence with final selections to complete follow through of hiring procedures; notifies candidates on the disposition of positions
- Provides guidance to hiring managers and search committees on the use of the applicant tracking system and compliant hiring and interview processes and practices
- Orders background checks and sends communication to new hires
- Ensures completion of new hire paperwork for new employees, processes Personnel Action Forms and enters new employees in Colleague
- Completes hiring processes in Insight/OHC and sets up Onboarding accounts for new employees
- Conducts new employee orientation and training sessions
- Processes, tracks and maintains transcripts of new employees according to document collection and retention procedures
- Schedules and conducts HR office hours on the Havelock campus
- Maintains confidential employee information and associated documentation
- Performs special projects in support of the Human Resources Department
- Cross trains with others in human resources to maintain continuous support in the department
Participates in appropriate committees and task forces as assigned
- Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals
Knowledge, Skills and Abilities
Knowledge
- Intermediate knowledge of clerical processes and procedures, and standard office procedures, practices and equipment
- Basic knowledge of state and federal laws, rules, regulations, policies and procedures related to human resources transaction processing
- Basic knowledge of human resources policies and procedures related to recruitment, selection, recordkeeping and personnel information systems management
Skills
- Intermediate computer skills and technical proficiency in Microsoft Office applications
- Accurate record control and statistical record keeping and report preparation
- Excellent communication, organization, time management, attention to detail and customer service skills
- Active Listening; giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Abilities
- Ability to handle confidential information with absolute discretion
- Ability to record, compile, summarize and analyze data
- Ability to analyze work situations and interpret program content in making decisions and explaining policies, regulations and programs
- Ability to communicate effectively both verbally and in writing; to establish positive employee and public relations
- Ability to perform all aspects of the job with fairness, equity, patience, discretion, and ability to maintain poise in crisis situations
- Demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels