The generalist provides support to the Human Resources office as well as excellent customer service to employees and the general public in a timely, cooperative, courteous, and professional manner. The primary responsibility will consist of managing the Colleague/HRIS system and files, making sure all employee information is up to date and accurate. In addition, this position will back-up the human resource director regarding human resource activities, processes, policies, and procedures; prepares various correspondence and memoranda; coordinates activities related to area of assignment. Compliance and confidentiality are extremely imperative.
- Manages the HRIS system, assuring all information is entered accurately and timely. Review and analyzes data to check for accuracy.
- Works with the payroll coordinator assuring pay and position codes are updated as needed, and accurate. Communicating regularly to meet billing/payroll deadlines.
- Process Employee Action Change and Computer Access Request Forms after the appropriate signatures are obtained.
- Assists Director with coordinating employee events, including orientations, open enrollment, health fairs, opening day events and others as needed.
- Backs up the HR Director in her/his absence for benefit administration and other employee related items (Leave approvals, etc.).
- Maintains the file room, assuring files are maintained per institutional policy (organization and retention), imaging files to the HR cloud system.
- Responds to employee verification requests and other requests for information related to employment (Public/PLSF).
- Conducts initial new employee orientation for purposes of ensuring appropriate completion of payroll and benefit documentation.
- Reads, understands, and reviews documents for accuracy and relevant information, proofreads and edits, request additional information or corrections from hiring managers.
- Completes weekly, monthly and year-end reports regarding terminations, transfers, and new hires.
- Maintains HR policy boards, making sure all comply with NC Community College System, State and Federal guidelines.
- Assists or backup the HR Director with data collection for annual reports (Staff Information, Ipeds, ACA).
- Makes suggestions for improvements in areas of need.
- Track 30-60-90-day performance reviews through coordination with hiring managers using electronic communication.
- Communicate with Marketing/IT for accuracy of electronic employee directory on company website and phone system.
- Guide employees on where to access policy.
- Track required training materials through Vector Solutions.
- Generate monthly board reports for meetings.
- Other duties as assigned
- Two years of Human Resources professional experience required.
- Bachelor’s degree in business administration, human resources, or related field of study
- Ability to exercise critical human relations skills in establishing and maintaining effective working relations with employees, retirees, students, college community and the public
- Organizational skills with attention to detail and accuracy and the ability to maintain confidentiality are imperative
- Master’s degree from an accredited institution
- Three years human resource experience
- PHR (Certified Professional or Professional in Human Resources Certification)
- Working knowledge of Microsoft Office Suite
- Ability to use Colleague or HRIS database systems and Internet, and maintain confidentiality