Human Resources Specialist

Avance Care; Durham (NC); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Avance Care in North Carolina seeks a detail-oriented HR Onboarding Coordinator to support onboarding, employee records, reporting, recruiting, and HR systems. This hybrid role involves 2-3 days in the office weekly and collaboration across departments to ensure a smooth onboarding experience.

The role emphasizes accurate HRIS data management, training tracking, licensure, and certifications, with a focus on positive employee experiences and process improvements.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Prior HR, recruiting, training, or customer service experience preferred.
• UKG experience strongly preferred.
• Strong written and verbal communication skills; excellent organization and follow-through.

Responsibilities

• Support recruitment activities, including job postings, interview coordination, and candidate communication.
• Coordinate onboarding for providers, staff, and corporate employees, serving as a primary contact.
• Maintain accurate onboarding records and HRIS data; track outstanding requirements and delays.
• Prepare and process provider employment contracts per terms and guidelines.
• Coordinate employee terminations and HR-related documentation.

Skills

Recruiting

Onboarding

HRIS

Customer service

Attention to detail

Education

High School Diploma

Bachelor’s in HR/Business

Tools

UKG

Job description

Overview

Avance Care is in the business of improving the standard of healthcare. As one of the largest networks of independent primary care practices in North Carolina, we provide comprehensive care for our patients' physical, mental, and emotional health.

We are seeking a detail-oriented and customer service-focused Human Resources Onboarding Coordinator to join our HR team. This role provides essential administrative support across a variety of HR functions, including employee records, reporting, recruiting, onboarding, and HR systems. This is an excellent opportunity for someone looking to grow their career in human resources while contributing to efficient and positive employee experiences.

This is a hybrid role with 2-3 days in office per week. Flexible on dates in the office.

Duties & Responsibilities

• Support recruitment activities, including job postings, interview coordination, candidate communication, offers, and pre-employment screening.

• Coordinate onboarding for providers, support staff, and corporate employees, serving as a primary point of contact throughout the process.

• Partner with Credentialing, Operations, IT, Finance, Marketing, and other departments to ensure timely and successful onboarding.

• Coordinate onboarding meetings, checklists, site readiness, access, equipment, and orientation logistics.

• Maintain accurate onboarding records, track outstanding requirements, and identify and elevate delays or issues.

• Prepare and process provider employment contracts in accordance with approved hiring terms and company guidelines.

• Coordinate employee terminations and other personnel actions, including required documentation and HRIS updates.

• Manage student clinical rotation onboarding and serve as a liaison with educational institutions, including coordination of affiliation agreements.

• Maintain accurate HRIS data and personnel files.

• Track employee training, continuing education, licensure, certifications, and other compliance requirements.

• Respond to employee and manager requests through the HR ticketing system.

• Prepare routine HR reports and complete audits as needed.

• Support HR process improvements, special projects, and other department initiatives.

• Perform other duties as assigned.

Knowledge, Skills & Qualifications

Education

• High school diploma required; bachelor’s degree in Human Resources, Business Administration, Communications, or a related field preferred.

Experience & Skills

• Prior HR, recruiting, training, or customer service experience preferred.

• UKG experience strongly preferred.

• Strong written and verbal communication skills.

• Excellent organization, attention to detail, and follow-through.

• Proficiency with HR systems and other job-related technology.

• Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.

• Ability to work independently and collaboratively in a fast-paced environment.

Alo/Avance Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.