Human Resources Specialist

PCI TRGR Penn Pharmaceutical Services Ltd; Bedford (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

PCI Pharma Services in New Hampshire seeks an HR Specialist to support recruitment, onboarding, and employee relations in a manufacturing setting. You will ensure policy guidance, benefits assistance, and compliance with labor laws while partnering with managers, supervisors, and a unionized hourly workforce.

The role emphasizes HR program delivery, metrics reporting, and training coordination to help production goals and a safe, productive workplace.

Qualifications

• Bachelor’s degree in HR or related field preferred.
• Minimum of 2 years HR generalist or specialist experience.
• Working knowledge of labor regulations (FLSA, FMLA, ADA, EEOC).
• Proficient in HRIS (Workday) and MS Office applications.
• Strong interpersonal and communication skills with ability to build trust.
• High attention to detail and ability to manage multiple priorities in a fast-paced setting.

Responsibilities

• Recruitment & Staffing: support hourly and salaried roles, posting, screening, interviews, onboarding.
• Coordinate new-hire onboarding, including paperwork, I-9, benefits enrollment, access, orientation.
• Employee Relations: first point of contact for concerns; investigate policy violations.
• Policy Interpretation & Communication: guide on HR policies ensuring compliance.
• Benefits Administration: assist with questions, open enrollment, issues.
• Compliance: maintain knowledge of labor laws and support audits.
• Reporting & Analysis: generate HR metrics for headcount, turnover, diversity.
• Training Support: coordinate training sessions and track completion.
• Work Environment: office-based with plant-floor interaction; occasional after-hours support.

Skills

HR generalist experience

Labor regulations knowledge

HRIS proficiency

MS Office proficiency

Interpersonal communication

Education

Bachelor’s degree in HR or related field

Tools

Workday

MS Office

Job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Human Resources Specialist Summary: The HR Specialist plays a critical role in supporting and executing human resources initiatives within a manufacturing environment. This role focuses on one or more key functional areas while providing expert-level support to managers, supervisors, and employees. The HR Specialist ensures that HR programs are effectively delivered to support production goals and foster a safe, productive, and compliant workforce.

Essential Duties and Responsibilities

• Recruitment & Staffing: Partner with hiring managers to support recruitment and selection processes for hourly and salaried roles, including job posting, screening, scheduling interviews, and onboarding.
• Coordinate new-hire onboarding, including paperwork, I-9 verification, benefits enrollment, system access, and orientation logistics.
• Employee Relations: Serve as a first point of contact for employee concerns, conduct initial investigations into employee complaints or policy violations, and elevate issues as appropriate.
• Policy Interpretation & Communication: Provide guidance to employees and supervisors on HR policies and practices, ensuring consistent application and legal compliance.
• Benefits Administration: Support employees with questions about health, retirement, leave, and wellness programs; coordinate open enrollment activities and assist in troubleshooting benefits.
• Compliance: Maintain up-to-date knowledge of labor laws, OSHA requirements, and internal policies; support HR audits and compliance activities.
• Reporting & Analysis: Generate HR metrics and reports to support workforce planning, headcount tracking, turnover analysis, and diversity reporting.
• Training Support: Assist in coordinating employee training sessions and tracking training completion.
• Work Environment: Primarily office-based, with regular interaction on the plant floor. Exposure to a unionized or hourly workforce and shift-based operations. May require occasional support outside regular business hours for critical operational needs.

Qualifications

• Bachelor’s degree in human resources, Business Administration, Industrial Psychology, or a related field, preferred.
• Minimum of 2 years of HR generalist or specialist experience, across multiple functional areas.
• Working knowledge of labor regulations (FLSA, FMLA, ADA, EEOC) and HR best practices.
• Proficient in HRIS systems (e.g., Workday,) and MS Office applications.
• Strong interpersonal and communication skills with the ability to build trust across all levels.
• High attention to detail and the ability to manage multiple priorities in a fast-paced setting.

Join us and be part of building the bridge between life changing therapies and patients. Let's talk future

Equal Employment Opportunity (EEO) Statement

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don't say no, we figure out how.